Recensies (8.277)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 26 december 2019

Very rude staff. I created an affiliated account and transferred funds from my current to the new one and they refused to activate my campaigns quoting i'm not verifed. Also whenever I switch my campaigns to active, I come back a few minutes after to find them inactive potential losing me money

Update: This was fixed later but it did take a while. I most certainly lost out on some potential conversion so 4 stars.

Sticky Plus | Home of Innovation
Canada
Ongeveer een jaar gebruiken de app
17 januari 2022

todo bien en la atención sería buenísimo que funcionnaran en español para que fuese más expedito ....

Full Boutique
Chili
16 dagen gebruiken de app
21 augustus 2023

I recently had the pleasure of interacting with Quin from the customer support team. She answered all of my questions in a clear and concise way. I was very impressed with Quin's customer service skills and she was also very responsive. She responded to my enquiry within minutes!

Jaw Refine™
Australië
16 dagen gebruiken de app
13 mei 2022

the customer service was just quick, friendly and efficient.
I am nieuw to this plateform but i feel just at ease people are very helpful.

SaneDoggy
Nederland
16 dagen gebruiken de app
23 mei 2023

Aleksandar V was very patient and helpful. just get started, I hope SMSBUMP can help me a lot. thank you

Vkools
China
16 dagen gebruiken de app
17 mei 2023

I've had this app for a year and while it has been okay, two of my campaigns failed to send. When I spoke with them about it, they said that the campaign was sent... End of story. I know the campaign failed and I wasn't about to argue about it.

Curvy Pineapple Boutique
Verenigde Staten
Meer dan een jaar gebruiken de app
1 juli 2023

Marnie so professional representative, he helped me so fast to resolve my question! I'm very thankful!

Lila
Verenigde Staten
16 dagen gebruiken de app
5 augustus 2020

great for helping with sells and reoccurring business. Would recommend as a must have for any store.

Johnson Attire
Verenigde Staten
16 dagen gebruiken de app
Yotpo - Email & SMS heeft geantwoord 6 augustus 2020

Thank you! Happy to see SMSBump is working great for you 😊

19 november 2023

Great customer service by Don. Quick, easy and well guided support. Thank you

Spark Electronics
Sri Lanka
16 dagen gebruiken de app
25 november 2023

Dale was super helpful on multiple different topics! Thank you Dale!!

The Design Impact
Verenigde Staten
16 dagen gebruiken de app