Recensies (8.260)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
19 december 2023

This is a great app. I have been using it for years and the support is amazing. I had an issue with my account and it was seamless to talk with support personnel through chat. Quin was amazing to work with and helped me fix the issue. It took about 10 minutes! Great service!

Dapper Guru
Verenigde Staten
Meer dan 3 jaar gebruiken de app
22 november 2024

Great help through their live chat - quick responses and help solve to solve the problem for you. Jay was great and helped me to sort my issues in 5 mins.

medahuman
Verenigd Koninkrijk
23 juli 2024

Support is great specially Marnie, 10/10

Alkom
Verenigde Staten
8 dagen gebruiken de app
19 mei 2024

"PL" helped me today, the process was very fast and easy. She was very polite with assisting. I appreciate the help!

Kay's Holistics
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
12 februari 2024

Marnie was amazing at helping me set up. I look forward to seeing what this can do to level up our business. So far I've had a 5 star experience.

BlueQuail Clothing Co.
Verenigde Staten
Ongeveer een jaar gebruiken de app
Bewerkt 19 maart 2024

Let me start of by saying that AJ has assisted me in setting up my new Yotpo Email Marketing & SMS right when I started my account! I just opened a new business and created a shop on Shopify. However, to maximize clientele captures, I needed this Email Marketing & SMS app.

AJ assisted in helping me verify my account and TFN (Toll Free Number) extremely quick and easy.

[March 19] NEW REVIEW as AJ has assisted me with more issue resolutions!

AJ was extremely helpful in assisting me with figuring out the issue upon STACKED Discounts upon all my Flows.

He confirmed that NO SMS/Email Discounts from YOTPO stacks. Same with Shopify -> Yotpo Discounts.

The result is that if I want any stacked discounts, I would do so ONLY on Shopify.

AJ has helped me before and I commend him for his expertise and customer servicing!

Cheers, this man deserves a BIG raise.

UCHOIZE
Verenigde Staten
3 maanden gebruiken de app
Bewerkt 10 juni 2024

Very fast and good support by John D and also Melvin

Pawitopia
Slowakije
5 maanden gebruiken de app
25 april 2024

Yopto sms and email marketing have being a great tool of use and easy setup and really good customer service .

HelloCurves
Italië
3 maanden gebruiken de app
25 april 2024

Regie did an amazing JOB! Helping me to verify my SMS numbers. Great support quick customer service.

Olivia Heyward Handmade & Handpicked
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
1 december 2023

I recently integrated SMSBump into my Shopify store and I'm thoroughly impressed with both the app and the customer service, especially from Alex.

Ease of Use: The app was a breeze to set up. The user interface is intuitive and straightforward, making it easy for someone like me who isn't very tech-savvy.

Features: SMSBump offers a wealth of features that have significantly improved my marketing efforts. The ability to create personalized SMS campaigns has led to a noticeable increase in customer engagement and sales.

Customer Support: This is where SMSBump truly shines. Alex, in particular, was a standout. He was not only knowledgeable about the product but also incredibly patient and accommodating. He took the time to understand my specific needs and guided me through the best ways to utilize the app for maximum benefit.

Overall Experience: I'm extremely satisfied with SMSBump. It has enhanced my marketing strategy and customer communication. Thanks to Alex's exceptional support, I feel confident in navigating the app and utilizing its full potential.

I highly recommend SMSBump to any Shopify store owner looking to upgrade their SMS marketing strategy. And if you ever need assistance, ask for Alex - he's fantastic!

BALLERIFY™
Verenigd Koninkrijk
4 maanden gebruiken de app