Recensies (8.069)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
24 juli 2023

Great app! Even better customer service. My customers love it too!
Great app! Even better customer service. My customers love it too!

Skertin
Verenigd Koninkrijk
27 dagen gebruiken de app
28 september 2023

Easy to use and pretty straightforward, just not suitable for Australia. Great customer service from PL!

A Little Touch of Bali
Australië
26 dagen gebruiken de app
30 maart 2023

Gen is super helpful, very responsive and all in all the experience is very good!
Customer service is always fast which is a huge plus.
The only down side is the cost of SMS as a store that doesn't exist in the US and is considered as international. Would be perfect if the cost was lower.

The Evolve Way
Egypte
27 dagen gebruiken de app
Bewerkt 12 november 2020

This is a fake service which does not intergrate with smile at all, you will loose money and be charge for intergartion which doesn’t work I all fairness lying isn’t gonna get you off the fraudulent hook.
1 charging for a service which doesn’t exists is called Fraud !!!!!!
2 I’m yet to wait for a response from your so called developer team .
3 I have reported this to Shopify investigations , and lodged a complaint with smile and will lay a charge of fraud with the CCMA INTERNATIONAL . Hence this is a fake plug in , app service , which takes your money but doesn’t delivery what is promised , FAKE FAKE FAKE FAKE

Green Peppercorn - Mr Maki -EL Loco Mexicano
Zuid-Afrika
Ongeveer een maand gebruiken de app
Yotpo - Email & SMS heeft geantwoord 12 november 2020

Hey,

We've been in touch with you trying to help you set up Smile for some time already. Not sure what you refer as "fake service" as we are waiting for a response from your side.

Thanks and looking forward to fixing this.

Update1: responded to the customer almost instantaneously. They have a problem with a third party integration. Working on solving it for them, but the customer stopped communicating.

Update2: The customer stopped responding after countless of reach outs.

6 april 2023

Ottima assistenza davvero fantastici! Servizio a qualsiasi ora del giorno e della notte. Veramente consigliato

Minyma
Italië
1 dag gebruiken de app
9 september 2023

AJ was a very helpful person & guided me in the direction I needed to be in. Thank you AJ for all of your help and I think they should be giving you a raise for how diligent you work.

SLIZZ ACADEMY
Verenigde Staten
1 dag gebruiken de app
5 januari 2021

great app love Easy to install esp for some who is new very helpful team esp on the online chat great work guys

Bargain Trendz
Verenigd Koninkrijk
1 dag gebruiken de app
23 januari 2023

The chat feature was great and my Princess was invaluable. I would have given a 5 but I am still trying to figure it all out.

Myerslocsoflove
Verenigde Staten
27 dagen gebruiken de app
13 juli 2020

Superb. No bad comment at all. I'm new to this app but have already seen the potential for the business.

laserengraverwood
Verenigde Staten
1 dag gebruiken de app
Yotpo - Email & SMS heeft geantwoord 14 juli 2020

Happy you see you are already getting results. If you want to get even more from our product, feel free to contact our support ninjas :)

18 mei 2022

El servicio técnico es super bueno! me han ayudado a hacer todo paso a paso, cosa que se agradece muchísimo

Shoppy Puppy
Spanje
1 dag gebruiken de app