Recensies (8.206)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
1 december 2023

I recently integrated SMSBump into my Shopify store and I'm thoroughly impressed with both the app and the customer service, especially from Alex.

Ease of Use: The app was a breeze to set up. The user interface is intuitive and straightforward, making it easy for someone like me who isn't very tech-savvy.

Features: SMSBump offers a wealth of features that have significantly improved my marketing efforts. The ability to create personalized SMS campaigns has led to a noticeable increase in customer engagement and sales.

Customer Support: This is where SMSBump truly shines. Alex, in particular, was a standout. He was not only knowledgeable about the product but also incredibly patient and accommodating. He took the time to understand my specific needs and guided me through the best ways to utilize the app for maximum benefit.

Overall Experience: I'm extremely satisfied with SMSBump. It has enhanced my marketing strategy and customer communication. Thanks to Alex's exceptional support, I feel confident in navigating the app and utilizing its full potential.

I highly recommend SMSBump to any Shopify store owner looking to upgrade their SMS marketing strategy. And if you ever need assistance, ask for Alex - he's fantastic!

BALLERIFY™
Verenigd Koninkrijk
4 maanden gebruiken de app
15 april 2024

John D. Was big help, doing the process only took about 5 minutes to set up. He was super chill and I can't wait to boost my ROAS.

Robert Steins
Verenigde Staten
2 maanden gebruiken de app
13 mei 2024

Thank you John D for helping me verify my account in minutes. Much appreciated!

MANIFEST BILLIONS
Verenigde Staten
12 maanden gebruiken de app
19 mei 2024

App is amazing and also easy to use. Contact support is also great, I talked to Marnie and she gave me a step by step tutorial that was easy to follow trough

Vargz
Slovenië
14 dagen gebruiken de app
11 november 2023

Excellent, consistent customer service. Every time I reach out, my issues are worked through in their entirety. The same day. It's clear that the customer support agents know what they are doing and have technical training. Great service by Keano and his colleagues. Night and day from many of the other digital platforms I've used.

QW Essentials
Verenigde Staten
8 maanden gebruiken de app
24 april 2024

Joann C. Was especially helpful, walking me through the process of verifying the company account step by step. She was patient, kind, and provided good customer service throughout the whole interaction.

Very good!

WildReach
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
29 januari 2024

The Best App, you will really make money with it, in addition to recovering your abandoned customers

Produtos Brasileiros
Verenigd Koninkrijk
Meer dan 4 jaar gebruiken de app
19 januari 2024

Really good marketing platform, does everything I need it to do!! The dashboard can be a little daunting when you first see it but don't let this put you off. Its a super powerful marketing platform and does everything you need... and more. Thanks to John d who had a lot of patience to help me through some issues I was having as a new member. I also had fantastic help from Reggie, so much thanks to both of you. I am not just saying this, the app is that good for me, it becomes almost addictive when using it and configuring your marketing strategies. Highly recommended and you won't need any other marketing platform than this one <3 <3

Best Deals All Round
Verenigd Koninkrijk
2 maanden gebruiken de app
Bewerkt 27 mei 2024

Reggie was great to me and helped me a lot. Also John D helped me too, both were great

My Store
Verenigde Staten
12 dagen gebruiken de app
24 april 2024

Easy to use and if you get stuck support are there to help. I had a good experience with the support (Joann C) i spoke to personally

SOBAPOLLO
Verenigd Koninkrijk
9 maanden gebruiken de app