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I was having a hard time and had to speak with two different people to finally fix my problem but Keano M was a great help and did the job quickly.
Customer service is great! I had several questions while setting it up and they helped me every step of the way! Thank you!
Simply great experience with professional layouts & detailed plans. Thank Team for working in-depth keeping in view the user preferences.
I'm a shopify novice, new to SMS marketing, and Joann C has provided excellent customer service thus far! Looking forward to seeing how this app can help our business provide important updates to our customers. Thank you, Joann!
Acabo de instalar la aplicación. No es muy difícil la configuración. Espero que funcione bien. Ya comentaré más adelante cuando la vea funcionar. De momento parece que puede ser una buena app
I haven't had the chance to do much with the app so far, but I love what I'm seeing and experiencing right out of the gate! Quin was super helpful on getting me set up and has made me feel much more confident in my decision to use this app. I'm really looking forward to what I can do to build our business using it! Thanks for everything!
No está mal, tiene buena estrategia para poder enviar mensajes en diferentes franjas de horarios, eso da muchas posibilidades.
THEY WILL ROB YOU W/O YOUR PERMISSION. First, let me just say my site has not launched and I was getting all my ducks in a row for launch date; including sms marketing. I'm currently building a list. I signed up for a FREE SERVICE (READ THAT AGAIN). Later I needed help to set up one keyword. PLEASE NOTE: YOU ARE GIVEN A $6 CREDIT UPON SIGNUP
Customer service was GREAT- HELPED AND DID NOT INFORM IT WAS A CHARGE ($15). OK cool, so that would leave a balance of $21 (minus .04 for a test text sent). But then I wake up the next day and receive an email stating I was billed $30 ADDITIONAL. Please Note- I DO NOT HAVE AUTO RELOAD ACTIVATED. Spoke to Rosen D (csr) and he stated I could request for a refund by submitting the ticket. I WAS CLEAR THAT I WANT A REFUND BECAUSE I WAS ROBBED AND HUSTLED! I submit the ticket and NOW THEY ARE TRYING TO REFUSE THE REFUND FOR AN APP I DELETED AND WILL NOT AND CANNOT USE DUE TO NO TRUST. SINCE THEY ARE REFUSING AND I DID NOT AUTHORIZE THEM TO MAKE ANY DEBITS- I WILL GO TO MY BANK AND DISPUTE IT! I HAVE PROOF OF THE CONVO, PLUS THEIR ENTIRE SETUP IS MISLEADING. YOU WILL BE CHARGED AS A FREE USER AND NOT EVEN KNOW!
Joann C was very helpful and patient. Thank you all for the help in making my business stronger with your platform
Just getting started and Regie from the chat support made it very easy to set up and get our number validated to get up and running quickly!