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PL was delightful & quick in helping me get my shopify site validated! Looking forward to using this app fully!
REALLY upset that I upgraded to their growth plan and imported with Klaviyo and took ALLLLLL my time today to set this up, and no one is helping me figure out my issues. Horrible experience so far and I would love some QUALIFIED help. Try another SMS app is my recco so far. Will update if I see any changes. Not a great app or service.
Hello,
Thank you for reaching out.
I am sorry to hear about this experience you had. I can see that one of my team members has reached out to further assist with the trouble you are reporting. We are happy to help!
We look forward to hearing back from you.
Kind regards,
SMSBump
Customer Care
Don was a lamb and helped me solve my requests in a timely manner. app works well and is easy to navigate.
So far so good! Quin was highly responsive to my needs and helped me get started. I can't wait to see how successful we can be with this app!
Instant account creation and immediate chat support available makes this a slam dunk of an app. Thanks so much!
Had really great service. Fast and to the point. Only took 10 minutes, responses came without delay. Great work from Quin.
Great customer service and very quick to action support requests! The app was easy to set up and the knowledgebase is very clear on best practice set up.
For SMSBump.... We are not all techy people like this app assumes.
The app set up is hard for beginners. Otherwise its seems ok
A little overwhelming but the customer service so far is top notch and they have helped with everything ive needed assistance with.
The response was immediate and took a couple of minutes to complete my enquiry. John was very prompt. Excellent service.