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I always receive amazing help via chat. Melvin was amazing today!!
Really helpful customer service provided by Quin - The platform is also easy to use and good value for money. - highly recommend
PL was extremely helpfull and helped me to understand and also solve the problem I was in. Hope everyone will have Melvin to help them out when facing a rough situation.
Quin was amazing! She made the process so simple and helped me to fix any errors I was having
Follow up with Melvin went great as well
I recently had a chat with Alex, and he was super cool in helping me out. He knew his stuff and made sure all my questions got sorted quickly. Alex was friendly and made the whole chat thing easy and good. Thumbs up for his help!
Super fast. Friendly, very helpful and great communication. Marnie made my day.
This is the first SMS app I'm trying within my Shopify perks but I am so beyond pleased with it. It appears there's so much you can do here for free that other companies have been trying to sell me on! Wish I learned of this long ago. But at least I found it now and can still save. There appears to be so many awesome things you can do that will make eCommerce growth a breeze! The layouts are very straight forward, simple and easy to understand and navigate. I really appreciate this because sometimes things get over-complicated and too stressful trying to utilize online platforms. Not here! Best of all, when I did need help with something, I was able to chat live instantly with Marnie. She was so helpful in so many ways. Quick service and went the extra mile, above and beyond, to edit changes I needed from her end, when I was at a loss to figure it out from my end. Highly recommend this in so many ways! Don't pay outside companies for what's available and built in right here on your Shopify account!
I don't usually write reviews but I felt the need to share the great customer service I received today from Quin, the service was outstanding stress free so I just thought I would give credit where credit is due.
The whole SMS Bump experience is fantastic and user friendly
Melvin was super helpful in making sure my number was verified and very friendly, thank you so much =)
A customer support agent named Princess aka PL has been very cooperative and solved my problem very quickly. Would recommend this app for sure for someone who is looking to have email and SMS as their marketing channel and there'll be an excellent support team is there to guide you.