Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
22 april 2024

I have enjoyed using the app; timing, templates, automations have all worked great for me in the past. I recently had an issue where my TFN required a verification and it prevented me from sending communications...that was an inconvenience as there are only certain times when support is available so I had to wait for assistance but John was very friendly and helped move the process along and answered all of my questions. Thanks, John!

Touch of OShea Natural Skincare
Verenigde Staten
Ongeveer een jaar gebruiken de app
22 april 2024

all good ... Specially, Melvin tried everything possible to fix my issue because SMS campaign failed and I needed it fast reaction on Yotpo side thank you

Sanda.us
Verenigde Staten
Meer dan 4 jaar gebruiken de app
10 mei 2024

A bit skeptical because we haven't used this app in a while yet prices keep fluctuating. There was a s lightly issue before where they overcharged us for something. We have moved to another strong competitor

PBeauty Hair
Verenigd Koninkrijk
5 maanden gebruiken de app
17 april 2024

I am new to Yotpo, and PL was a lot of help with assisting me through the verification process. I am hoping the app is as easy to use as the process was. Looking forward to increasing my conversion rates.

Graffiti Garb
Verenigde Staten
Meer dan een jaar gebruiken de app
21 februari 2024

I would recommend this app because it does the pre-game work for you and it's a wonderful tool for any business to get ahead. I worked with a rep, John D, and he was able to help me by answering my questions and providing with information needed to assist in resolving my technical issues. Now I am email to send my customize emails to my customers without hassle. Thank you John D!!

Lakisha

GOD IT BRANDS
Verenigde Staten
9 maanden gebruiken de app
27 april 2024

Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out.
Other than this, generally an easy to use service.

Lavergne
Verenigd Koninkrijk
24 dagen gebruiken de app
Bewerkt 10 mei 2024

Staff are super helpful, especially Melvin and Joann. The platform is good, but the dashboard is super complicated and not user friendly, plus the form builders don't work well in Chrome on the desktop due to a bug, so it's impossible to access any options further down the screen. Switching over to Edge solved the issue.

Lilia Nash Jewellery
Verenigd Koninkrijk
20 dagen gebruiken de app
22 april 2024

My experience with Yotpo has been great. The agent who assisted me, Quin, was a huge help in guiding me through the process!

Nush's Gourmet Dips
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
5 april 2024

Melvin helped me with a questioni had in a friendly and good way. i hope i can talk to him again once im able to go live on my website.

emotionzbrand
Verenigde Staten
Ongeveer een maand gebruiken de app
30 januari 2024

App is pretty buggy/frustrating to use at times but has great features. Contacted support and Marnie was very helpful and proactive in solving my issues!

Vyvacious
Verenigde Staten
Meer dan 2 jaar gebruiken de app