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From the time I opened the app, there was a chat waiting to assist me. No matter the tab I clicked on, Mike was there telling me about the feature. when I finally did have a question Mike was gone but P L wrote back in less then a min and answered my question with great knowledge. Im proud I got this app with my store. Customer service is everything for me
Using this app for my abandoned cart funnel, and had a conversion straight away from the first message I sent. Really excited about what it'll bring in the future!
This app is perfect in every sense. It is very easy to use and if you have any trouble the customer service is amazing. They will help you in any way.
The app itself works perfectly and it's a great way to contact your customers to offer discounts, etc. Although is more expensive than sending an email, the results via SMS are totally awesome compared through via email.
A must app and totally recommended
Installed this app, followed the instructions. Let it sit, and in my head was like "at least I tried" - next thing you know a few days later...I got a text message saying I had got a sale. I hadn't even gotten the Shopify notification yet. Sure enough. The ROI is worth it. Give it a try.
Using SMSBump on Shopify has been a fantastic experience. The app is user-friendly and efficient for SMS marketing. A special shoutout to PL from customer service, whose patience and expert advice were incredibly helpful. Highly recommend SMSBump for any Shopify store!
I’m really excited for this app! I love that it will text customers who haven’t ordered for a while to try to win them back and it sends cart abandonment texts. I can also schedule my own text reminders to order (we’re a meal prep company) and incentives AND target VIP customers to give them special offers. I couldn’t ask for better support either. I ran into an issue and Mike and the team were very quick to get back to me and resolve it. Thank you!
Very fast and Great support customer service and product look verygood. Thank you so much for your help
You are really leaving money on the table if you are not trying SMS to retarget your customers. I have earned back $100+ in sales from $2 of SMS sent to abandoned cart. That's around 5000+% of ROI! A great shoutout to the customer service team. They are so helpful to answer my queries. Give it a try!
just installed it yesterday been going through it setting it up it's what you need to do SMS and all you need for it.
Great customer service, already seeing a really high ROI. Would highly recommend app to every store owner