Yotpo Email Marketing & SMS

Customer service was great! Melvin was very patient and took time to make sure all my questions were answered thoroughly!

Princess S was a great help with my set-up. I have never had anyone wait until I completed steps. She was very patient and helpful. Thank you for her assistance.

Joann was kind and helpful as she walked me through my store verification process. I am looking forward to making the best use of this App. Thank you.

Joann C was so helpful and friendly. Really helped me even when I was unresponsive. I really appreciate that. Best support I've received so far. Thnank you so much!

Very responsive support. I had a problem sending SMS messages. I contacted support. PL quickly understood what was going on and told me what to do to validate my account.
In a few minutes the problem was resolved.
Thanks PL

While i was verifying my account it was really confusing and was taking a bit long but one of the guys from the support team Joann C was really helpfull and guided me through the process splendidly thank you

Useful support, got help as requested, was also very easy to fix and fast, thank you Melvin for your help

When I was having trouble verifying my account John had took time to help me out with fixing my issue. I was so worried that I wouldn’t be able to use my Shopify store but he came to my rescue. I recommend sms bump to any new beginner because they will literally walk you through and help you.

PL was really helpful when trying to get my SMS setup. Very smooth process as well.

While setting up my account to make it compliant with the USA and Canada so I can do SMS marketing Marnie helped me out on the live chat and response was fast, even though we had some few mistakes on my end setting up we worked together to fix them quickly so now I wait for the rest of the back end process. If only Facebook had live support like other Shopify apps lol. Thanks Marnie, I hope I get to set up my campaigns soon :- )