Avaliações (8 351)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
22 de junho de 2023

Best customer service with Aljohn.

He helps me like no one did before in a few minutes. Nice job from him and the entire team

EyeLights | Affichage tête haute Moto
França
29 dias usando a aplicação
13 de março de 2023

Joann C was very helpful and guided me through every step!
He was very patient and attentive with everything and helped through the whole process of getting my account verified.

The Essential Gentleman
Estados Unidos
29 dias usando a aplicação
10 de fevereiro de 2023

I recently had the pleasure of using the SMSBump app and I must say I am thoroughly impressed! The app itself is user-friendly and offers a wide range of features that make managing SMS marketing campaigns a breeze. But what really sets SMSBump apart is their customer support.

During my setup, I had a few questions and concerns, and that's when I was introduced to Djan, a customer agent who went above and beyond to help me. He was patient, knowledgeable, and most importantly, he resolved all my issues quickly.

WeightedStuffed.com
Reino Unido
29 dias usando a aplicação
Questão respondida por Yotpo - Email & SMS 10 de fevereiro de 2023

Thank you for writing a review — we value your feedback.

24 de outubro de 2023

Great support Joann C was quick to help!

Barbed Visions
Estados Unidos
29 dias usando a aplicação
5 de novembro de 2023

I recently encountered an issue with phone number verification and reached out to the support team for help. I was fortunate enough to be assisted by a team member named Marnie, and I cannot express enough how grateful I am for the support I received.

Marnie was not only fast and quick to respond but also extremely helpful throughout the entire process. Ability to quickly understand my problem and provide a clear and effective solution was truly commendable. Thanks to Marnie's assistance, I was able to resolve my verification issue promptly and without any hassle.

Pure Faith
França
29 dias usando a aplicação
25 de setembro de 2020

Great app, very usefull to get additional purchases from customers, thanks to Angelica for quick support ;)

Animals Tools
Polónia
29 dias usando a aplicação
2 de setembro de 2022

I use this app to send promos, and build relationships with my audience. I love the app overall. I wish the scheduled text would go out on time sometimes there is an up to 10 min delay.

voshofficial
Estados Unidos
Aproximadamente 2 anos usando a aplicação
18 de fevereiro de 2023

Marnie was very helpful and professional when I needed help with something. Her language was at the level as it should be.

Zeal
Bélgica
29 dias usando a aplicação
Questão respondida por Yotpo - Email & SMS 24 de fevereiro de 2023

Thank you for sharing your thoughts with us!

25 de setembro de 2023

Quin was very helpful in making sure that everything was set up correctly in the easiest way.

CozyDestination
Austrália
29 dias usando a aplicação
14 de dezembro de 2022

Marnie as service has done a really good job!
Congratulations on a job well done! You have consistently shown dedication and hard work, and it has not gone unnoticed. Your efforts have not only brought success to the team, but also set a great example for others to follow. Keep up the fantastic work and keep pushing yourself to even greater heights!

nima jewels™
França
29 dias usando a aplicação
Questão respondida por Yotpo - Email & SMS 20 de janeiro de 2023

Thank you for writing a review — we value your feedback.