Avaliações (8 223)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
20 de março de 2021

Excellent! The team is reactive and helpful! They always offer great advices and they are very clear about what we need to do to make the most of the app. I recommend it.

Éveil du Lapin
França
30 days usando a aplicação
3 de julho de 2023

Just set up my automation for the first time with Keano. Excellent service, I was validated within minutes.

LivingClocks
Austrália
30 days usando a aplicação
24 de outubro de 2023

Great support Joann C was quick to help!

Barbed Visions
Estados Unidos
29 days usando a aplicação
9 de julho de 2020

Great customer service so far. App tested well. I have heard good things but we will see how it works.

Instram
Estados Unidos
30 days usando a aplicação
Questão respondida por Yotpo - Email & SMS 10 de julho de 2020

Happy to see everything works great! If you have any additional questions, feel free to reach us again :)

Editado a 18 de fevereiro de 2023

Marnie Been Really Supportive Thorough Out The App

Easy To Follow

Step By Step What To Do

You Want Get Stuck

Ask Questions If You'r Not Sure

Vaulted Vision
Reino Unido
29 days usando a aplicação
Questão respondida por Yotpo - Email & SMS 24 de fevereiro de 2023

Thank you for writing a review — we value your feedback.

2 de agosto de 2023

the support here was terrific. i had no idea what i was doing wrong and Don B quickly pointed me in the right direction. he made it so easy just had to copy and paste. would highly recommend these folks.

North's General Store
Estados Unidos
29 days usando a aplicação
9 de junho de 2021

Not a fan of having to pay to read what a customer replied. I understand sending a message back to the customer has a cost to their company so we should pay per every SMS we send, but just reading what a customer said does not have any server cost for them, they already have the message there, in their database, they just don't want me to read it unless I pay for a monthly plan.

BYTHEM
Estados Unidos
Over 2 years usando a aplicação
8 de outubro de 2022

Anytime I am unsure of what to do I receive a quick, thorough and timely response from your customer service team. Thank you!

SOAK Bath Co
Canadá
29 days usando a aplicação
30 de julho de 2020

thank you my virtual assitant was fast with the response and it was a smooth conversation and problem solved!

IonizedBlue
França
29 days usando a aplicação
Questão respondida por Yotpo - Email & SMS 31 de julho de 2020

Happy to help! Enjoy using SMSBump 😊

25 de setembro de 2023

Quin was very helpful in making sure that everything was set up correctly in the easiest way.

CozyDestination
Austrália
29 days usando a aplicação