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Best customer service with Aljohn.
He helps me like no one did before in a few minutes. Nice job from him and the entire team
Really good app, Helped me recover alot of abaonded checkouts nd carts, would of lost alot of orders and cusomters if it werent for this amazing app and marketplace, alove them!
Joann C was very helpful and guided me through every step!
He was very patient and attentive with everything and helped through the whole process of getting my account verified.
I recently had the pleasure of using the SMSBump app and I must say I am thoroughly impressed! The app itself is user-friendly and offers a wide range of features that make managing SMS marketing campaigns a breeze. But what really sets SMSBump apart is their customer support.
During my setup, I had a few questions and concerns, and that's when I was introduced to Djan, a customer agent who went above and beyond to help me. He was patient, knowledgeable, and most importantly, he resolved all my issues quickly.
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Okay YOTPO Smsbump I am amending my review to get some help here. I can load SMS BUMP via shopify. I cant email you guys as you dont accept support emails. Your auto reply link to a form doesn't load.
Starting to get a bit frustrated over here. How do I get help if nothing loads for me?
Why would you not accept support emails?
I am travelling and using a VPN I am not sure if this causing the issue of the app and form link to load but has something to do with your hositng 100%.
I use this app to send promos, and build relationships with my audience. I love the app overall. I wish the scheduled text would go out on time sometimes there is an up to 10 min delay.
Great app, very usefull to get additional purchases from customers, thanks to Angelica for quick support ;)
Marnie was very helpful and professional when I needed help with something. Her language was at the level as it should be.
Thank you for sharing your thoughts with us!
I was helped by Quin and in seconds my account was set up and read to run and message my clients, thanks guys
Marnie as service has done a really good job!
Congratulations on a job well done! You have consistently shown dedication and hard work, and it has not gone unnoticed. Your efforts have not only brought success to the team, but also set a great example for others to follow. Keep up the fantastic work and keep pushing yourself to even greater heights!
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