Avaliações (8 277)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 26 de dezembro de 2019

Very rude staff. I created an affiliated account and transferred funds from my current to the new one and they refused to activate my campaigns quoting i'm not verifed. Also whenever I switch my campaigns to active, I come back a few minutes after to find them inactive potential losing me money

Update: This was fixed later but it did take a while. I most certainly lost out on some potential conversion so 4 stars.

Sticky Plus | Home of Innovation
Canadá
About 1 year usando a aplicação
17 de janeiro de 2022

todo bien en la atención sería buenísimo que funcionnaran en español para que fuese más expedito ....

Full Boutique
Chile
16 days usando a aplicação
21 de agosto de 2023

I recently had the pleasure of interacting with Quin from the customer support team. She answered all of my questions in a clear and concise way. I was very impressed with Quin's customer service skills and she was also very responsive. She responded to my enquiry within minutes!

Jaw Refine™
Austrália
16 days usando a aplicação
13 de maio de 2022

the customer service was just quick, friendly and efficient.
I am nieuw to this plateform but i feel just at ease people are very helpful.

SaneDoggy
Países Baixos
16 days usando a aplicação
23 de maio de 2023

Aleksandar V was very patient and helpful. just get started, I hope SMSBUMP can help me a lot. thank you

Vkools
China
16 days usando a aplicação
17 de maio de 2023

I've had this app for a year and while it has been okay, two of my campaigns failed to send. When I spoke with them about it, they said that the campaign was sent... End of story. I know the campaign failed and I wasn't about to argue about it.

Curvy Pineapple Boutique
Estados Unidos
Over 1 year usando a aplicação
1 de julho de 2023

Marnie so professional representative, he helped me so fast to resolve my question! I'm very thankful!

Lila
Estados Unidos
16 days usando a aplicação
5 de agosto de 2020

great for helping with sells and reoccurring business. Would recommend as a must have for any store.

Johnson Attire
Estados Unidos
16 days usando a aplicação
Questão respondida por Yotpo - Email & SMS 6 de agosto de 2020

Thank you! Happy to see SMSBump is working great for you 😊

19 de novembro de 2023

Great customer service by Don. Quick, easy and well guided support. Thank you

Spark Electronics
Sri Lanca
16 days usando a aplicação
25 de novembro de 2023

Dale was super helpful on multiple different topics! Thank you Dale!!

The Design Impact
Estados Unidos
16 days usando a aplicação