Avaliações (8 267)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
28 de setembro de 2023

Don helped me resolve an issue very quickly. Appreciate the good service

Vizcaya
Canadá
6 days usando a aplicação
26 de outubro de 2023

I requested support validating my account. Elia C was very kind and helpful in solving my problem in record time

GoFitness788
Itália
6 days usando a aplicação
22 de novembro de 2023

PL was a great help to me. She was really fast and friendly

VBRNCY
Canadá
5 months usando a aplicação
Editado a 9 de junho de 2022

This app is easy to navigate and the customer service is great you.. they been helping me ALOT and made it very to solve the issues I was encountering.. I spoke to a lot of reps but Iven E went above and beyond to answer all my questions and send me videos on how to do things! so thank you all and keep up the great work!!

Truck City Chrome & Parts
Estados Unidos
6 days usando a aplicação
27 de fevereiro de 2021

Amazing customer service, very patient and provide great advice to keep us safe. Can't wait to start using it.

Sirani's Fashion
Canadá
6 days usando a aplicação
10 de maio de 2023

Jeffery T was great with helping me get my validation set up. Great communication. Very easy set up. Hoping this will help take my business to the next level with our marketing.

DTR_Boutique
Estados Unidos
6 days usando a aplicação
16 de março de 2023

wow this guy doesn't sleep.. am new to SMS bump and trust me when I say I work late I mean asking for support at 12am and within 30sec there are already attending to you and very patient... today I get to work with Djan he or she is amazing. thanks for all you do mostly to people that are not too tech-savvy you make reaching out to yall very easy.

HERBSNBUTTERS
Estados Unidos
6 days usando a aplicação
10 de agosto de 2023

Marnie was a huge help, got straight to the point, and provided help as needed. Making it easier to help me navigate through the app

Angel's Touch Clothing
Estados Unidos
6 days usando a aplicação
13 de agosto de 2021

This app is really ridiculous, they charge 3 times for one Abandoned cart reminder, I will not use it again. be careful for new buyers, please read them help center carefully, you may be charged many times.

Elephant Jay
China
6 months usando a aplicação
Questão respondida por Yotpo - Email & SMS 24 de agosto de 2021

Hello,

Thank you for reaching out.

I apologize for any frustration caused. I can see that my team has reached out directly to further review your feedback. Often times the cost per message can fluctuate based on the character limit reached per message. We are happy to further break this down for you.

We look forward to hearing back from you so we can work towards swiftly resolving the trouble you have outlined.

Kind regards,
SMSBump Customer Care

29 de outubro de 2023

Marnie was very passionate and helpful !!

trustchromez.com
Estados Unidos
5 months usando a aplicação