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Quick, superb customer service! Mylene helped with setup efficiently. Appreciate your help, thanks again!
Had trouble setting up my sms marketing but Quin was great and helped me figure everything out!
used this app to help me send sms to my customers and it has been really effective. plus theres a free plan, theres really nothing to lose, you should definitely try it out.
Quin was great. Enjoyed using this app. Comments really helped me and other merchants decide whether to use this app.
I integrated SMSBump with my Justuno pop-up... the integration seemed to go smoothly as Justuno accepted it fine. I noticed immediately that I have an issue as I signed up to test my own pop-up and I haven't received the initial welcome flow. I checked SMSbump and my information is there so not sure why it's not starting the flow. I have spoken to 2 customer service reps & I haven't had the problem solved yet. This has been going on for 2 weeks. I'm starting to get a little frustrated as now I'm not getting responses to my to follow up emails. Hopefully this is a glitch and it all turns around.
Hello and thanks for reaching out.
Apologies for the delay here and hope you had a fantastic Memorial day weekend.
Our support team has gotten back to you.
EDIT - July 2nd: Hello again! Stoyan here from the SMSBump team. Wanted to ask you if all your issues were resolved. Feel free to reach out to us, our team will be more than happy to help you!
Spoke with Elijah to help get us started. Super useful, quick, and helpful. Now I look forward to kicking the tires of this new tool :)
L'examen a passer au début est un peu trop compliqué. Heureusement que le service client est très qualitatif.
Amazing and fast support response time! Waited less than 5 minutes to get a response from the team .
Powerful tools with a simple interface. Also their customer service is also great! Special thanks to Elijah for answering all my questions and helped me navigate through the app!
John D was very swift and helpful. He ensured all my needs were met which i highly appreciate. Really enjoy using SMS Bump.