Avaliações (8 265)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
18 de novembro de 2023

J'ai très bien apprécié la rapidité de Elijah dans le traitement de ma requête.

Laussane
Côte d’Ivoire (Costa do Marfim)
5 months usando a aplicação
2 de maio de 2022

great app helped validate my sms markerting and any issues i had. i would recomend them for their quick service to enquires

12inch Baguette
Nigéria
5 days usando a aplicação
24 de abril de 2018

this app is amazing. it give me more opportunities

Vip Zurich Club
França
5 days usando a aplicação
16 de outubro de 2023

Support and live chat is top notch. Seems easy to use, as usual there are bugs but just like all other apps, good thing is the communication is very fast and good.

Filmnote
Austrália
5 days usando a aplicação
11 de fevereiro de 2023

Great service and easy to use. marnie for the help! thanks a lot for validating my account.

Appreciate it!

DRY FIRE LIMITED
Estados Unidos
5 days usando a aplicação
Questão respondida por Yotpo - Email & SMS 17 de fevereiro de 2023

Thank you for writing a review — we value your feedback.

19 de abril de 2023

So Far I like it a lot :) , They are really quick on answering questions but I havent tryed all the features yet

thepinkshop
Estados Unidos
4 months usando a aplicação
26 de julho de 2023

Quin demonstrated exceptional customer service skills and helped me with all of my queries. I would 100% recommend Quin for any customer service inquiries. 10/10

TorchLuxe
Reino Unido
5 days usando a aplicação
Editado a 25 de junho de 2018

Way to hard to learn for beginners! Tried to send a sms to customers who abandoned their check out but that was way too hard.
The training videos did not show me how to solve my problems eighter.

Ganci
Noruega
5 months usando a aplicação
Editado a 5 de junho de 2020

enjoy using sms bump recommend it truly thanks again for all the things and their customer service is also good.

UNITRENDY DEALS
Austrália
4 months usando a aplicação
Editado a 2 de julho de 2019

I REALLY wanted to like this app, because the features like segmentation and Klaviyo integration look awesome. However - I am very tech-savvy and after installing it properly, I realized that for weeks the app had not been collecting subscribers from checkout or sending abandoned cart reminders!

This has lost me a lot of potential revenue =(
I have contacted support twice, with no resolution as to why it's not working for me.

I've just switched back to Postscript.io and without any tinkering at all, it is successfully collecting subscribers for me and sending abandoned cart text reminders for my store.

EPIK Canvas
Estados Unidos
5 months usando a aplicação
Questão respondida por Yotpo - Email & SMS 14 de julho de 2019

We REALLY wanted to help this client. We tried to get in touch about 12 times on multiple channels. Email, FB and no response.

We had our team check and unfortunately all issues were due to the fact that he had a modified checkout. Something he did and it seems the app recommended did custom for them. Unfortunately after telling our findings and being promised a staff account the customer never responded. Its been 2 weeks now and it seems the customer just does not want to respond back.

Also the bad part about all that is that the customer's checkout is not TCPA compliant. Not sure who set it and how and why messages are sent at all when there is no explicit consent. For anyone reading this be very careful as this is how you may get in trouble!