Avaliações (8 141)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
28 de julho de 2023

I really enjoy the interaction with P.L. in setting up and activating my account. She was professional and knowledgeable. Her response wait time was minimal. Thank you PL.!

Lit Waves
Estados Unidos
44 minutes usando a aplicação
27 de junho de 2018

So far so good. If it proves itself over the next 30 days, i'll update to 5 stars.

Getmyid
Estados Unidos
About 19 hours usando a aplicação
18 de maio de 2023

Personally, this was very easy for me to work with and I love how the SMS looks compared to other platforms outside of Shopify. There are some that turns photos into a link but this app sends the actual photo.

I had questions regarding the detailed breakdown charges but Princess (PL) was very helpful and explained it to me.

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The only thing I wish is if they allowed you to purchase credits at least every $100 or doing a one time payment for the amount I need. My charges were $248 but it's only allowing me to pay $200 OR $500... which is a huge difference honestly.

The Wig Fairy
Estados Unidos
About 19 hours usando a aplicação
19 de julho de 2023

Don B was awesome! I'm absolutely thrilled with SMSBump! It has made a huge impact on my business by significantly increasing my conversion rate. The best part is how easy it is to use and customize. I can create eye-catching SMS campaigns that really resonate with my customers in no time.

The analytics tools provided by SMSBump are a game-changer. I can easily track the performance of my campaigns and make data-driven decisions to optimize my marketing strategies. It's been incredibly helpful in growing my business.

What's even better is that SMSBump offers a free plan that's already packed with awesome features. I was able to test it out and see the results without spending a dime. It's a fantastic way to get started and see the value it brings.

And let's talk about the support team. They're amazing! Whenever I've had any questions or issues, they've been super helpful and quick to respond. Their dedication to customer satisfaction is top-notch.

Honestly, I can't recommend SMSBump enough. If you're running a Shopify store and want to send SMS to your customers, this app is a must-have. It's user-friendly, the analytics are on point, and the support team is fantastic. Give it a try and see your business grow!

LightMate
Austrália
44 minutes usando a aplicação
2 de agosto de 2023

The live chat is very helpful and I got a response fast from Don B. I will use the live chat again when I need help.

Empire Medals
Reino Unido
44 minutes usando a aplicação
14 de maio de 2023

It is really easy to use this app, it only took like 5 minutes to setup. There was a bit of a hiccup with verification but Marnie helped me swiftly and the issue was dealt with in only 4 minutes.

Asherai
Reino Unido
43 minutes usando a aplicação
Editado a 28 de dezembro de 2022

My experience with the customer service was fantastic specially with PL they did a great job and helped me with a problem i had !!

FKS
Estados Unidos
43 minutes usando a aplicação
Questão respondida por Yotpo - Email & SMS 20 de janeiro de 2023

We appreciate your feedback, thank you!

Editado a 2 de abril de 2023

I am very happy which i got the best guide by the name of Jeff and her best services Thank you so much. I am very happy which i got the best guide and services Thank you so much.

bachpan
Índia
43 minutes usando a aplicação
5 de março de 2023

It was awesome and easy to use, I really appreciated the help and instantly got the text message working.

Magical Mamas Handmade
Estados Unidos
42 minutes usando a aplicação
6 de janeiro de 2023

The app is user friendly and the customer support is above board! Lord was great to work with. Lord was very friendly and knowledgable.

King Supply Company
Estados Unidos
42 minutes usando a aplicação
Questão respondida por Yotpo - Email & SMS 20 de janeiro de 2023

Thank you for sharing your thoughts with us!