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Thank you PL for your help, your kindness, for helping me and making everything easier.
Melvin was very helpful with my verification process
Marnie was really helpful in getting us set up with SMS verification, especially when it came to amending terms of service and privacy policy. Marnie was speedy and very helpful 10/10
Great App for Marketing by SMS and Email, very good prices, the technical support is very prepared and very fast like the excellent agent who assisted me today Marnie E. Thank you very much for your excellent service and for answering all my questions.
Great chat support. PL helped get our shop setup to starting sending our first campaign.
jhon D helped me out a lot !!!1
John D, was extremely prompt and quick to handle my verification process. Hope to run into John D again if I require any support in the future.
This review is specifically based on the app's support. I installed the app and went through it in great detail. For the most part it is user-friendly. I had a few questions and reached out to the online support. I was connected to PL. PL is fast, friendly, and extremely knowledgeable. I had several questions and she was able to answer them like rapid fire. She was also able to troubleshoot and expedite any technical assistance I needed. Before reaching out to support, I was ready to find another app, as I wasn't sure if this one would meet my needs. It has so far and I am happy. Thank you.
Update: Received excellent service from Keano today. The support staff is quick and knowledgeable. It gives me the confidence needed to move forward in my tasks.
UPDATE: Joann was patient and knowledgeable. I felt confident in the information that I received.
PL from customer service was quick to help with a concern I had with SMS Bump. I like the app. It's easy to use. While it is expensive, it was faster to set up than Klaviyo. Provided I can start generating more sales, I plan to use this super helpful app for years to come.
Thanks to john, I recommend.