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Very quick and responsive support. You're directed to the problem from the jump. Thanks to John D for the help
A great app, fairly easy to use and a great way to connect to customers. Would definitely recommend for a starter website.
Spoke with Regie with customer service and was more than helpful. Very fast to reply and informative. Thank you for the help!
AJ T was terrific at helping me! He helped me through my ignorance of the coding aspects of shopify!
Quin has been extremely helpful with ensuring my toll-free # is verified. This allows our company to continue utilizing SMS marketing and build our customer list.
Quin was such a great help today. She has walked me through getting verified and was very quick in their responses. Very grateful for her customer service and it was a pleasure. Would definitely recommend as I am just setting up and they seem to be very happy to help.
Lovely support. Very receptive to suggestions and even idiot mistakes you make while setting up flows.
Melvin helped me out on a chat on some edge case scenarios, and its been nothing but lovely - they're receptive to suggestions. Would recommend yotpo 10/10
App is pretty buggy/frustrating to use at times but has great features. Contacted support and Marnie was very helpful and proactive in solving my issues!
Whole process is really easy and is easy to learn and navigate and Quin was very helpful on setting up my account.
It's a great tool to engage with customers. I had problems with verifying the account and TFN, the customer service rep AJ did a wonderful job to finish the process.
I would definitely recommend this app because of the service support. I had the opportunity to speak with Marnie and honestly he with his customer service skills and patience he was able to solve every problem that I was facing while creating my account.