Arvostelut (4 463)
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I love Yotpo!! I have been using it for last 10 years & absolutely love the support! Huge shoutout to Mitch R for solving everything at lightning fast speed. If anyone is looking for a review app or anything yotpo makes I highly highly recommend yotpo! You won't this level of customer service anywhere trust me & I have tried other apps. Thank you Mitch!!
Thank you for the amazing feedback! We truly appreciate your long-time trust in Yotpo and are glad to hear our support team continues to deliver fast and reliable assistance. Your recommendation means a lot to us, and we’re always here to support your success.
I am really consider to use this app to replace the judge.me, so installed it for for testing. We got one verified review today 02/07/2026 from a customer, and when try to export it, it send me empty csv for 5 times. The support is suck as well, no real person only AI, when you request real person, AI created a ticket for you and Goodbye. Never come back
John G was extremely helpful with requests on our reviews section. fast and precise. Thank you!
Thank you for your feedback! We’re glad our support team could assist you quickly and accurately with your reviews section. We appreciate your kind words and are always here to help.
As a large brand, we sadly cannot recommend any of the Yotpo's modules. The platform is extremely buggy, most of the features can't be accessed the majority of the time, switching between stores is a nightmare. One of their other modules also triggered an issue on our store that costed us hundreds of thousands of dollars and all we were offered is a one month's subscription discount. Yotpo's platform is behind, poorly maintained and technically unstable.
We’re genuinely sorry to hear about your experience and the challenges you faced using the App.
We tried to contact you via email, but we haven't received a response. Our team remains available 24/7 to discuss your experience further and make things right, and we’re committed to regaining your trust and confidence.
Thank you for sharing your feedback. It helps us continue improving the experience for all our customers.
It is not easy to export the reviews to move to another app. This feature should be front and center
Thank you for your review. We apologize for the frustration caused by locating the review export option.
Exporting is available directly from the Moderation Dashboard, and we’re sorry it wasn’t immediately clear. We’ll share your feedback with our product team for consideration as we look at ways to make this feature more visible.
We also reached out personally to help you and would like to make sure you have the support you need. If you’d like guidance on exporting your reviews or support during the transition, we’re happy to help.
Vien was very helpful and followed up to make sure everything went smoothly. Thanks!
Thank you for sharing your experience! We’re glad to know our team was able to assist you and ensure everything went smoothly. If there’s anything else you need, we’re always here to help.
Vincent was amazing at helping me with all my syncing issues with tiktok, shopify and Yotpo! He was patient and made sure all the issues were addressed and fixed
Thank you for your feedback! We're glad to hear the syncing issues were resolved and that our support team provided patient and thorough assistance throughout the process. We're always here if you need anything else!
Great support. Also John G, the dude everyone talks about? Yeah, he's for real. Just met him. He's a 100% solution maker.
Thanks Reymon N. for helping me fix the issue in just a few minutes.
We’re happy to hear the issue was resolved quickly! Thanks for sharing your experience. Our team is always here to help and make sure everything runs smoothly.
Excelente experiencia, no sabia cogido y me ayudaron a personalizar los reviews