Arvostelut (7 157)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
2. lokakuu 2020

Wow - what customer service from Yotpo and Leizel. I struggle with any coding and the back-end and kindly asked for assistance. I have three major implementations and every time Leizel kindly and quickly did everything for me. Nothing was too much and my website is looking fab now. Would highly recommend and Leizel should win an award for outstanding customer service. thanks so much :)

Harding Gomez
Yhdistynyt kuningaskunta
Yli 3 vuotta sovelluksen käyttöä
Yotpo vastasi 4. lokakuu 2020

Thank you for your review. We're happy to hear you had such a positive experience with our customer service. We'll definitely pass on your kind words to Leizel.

Muokattu 19. tammikuu 2022

I'm using Yotpo primarily as an excellent review app with automatic review reminder emails. I've seen it in various Shopify stores that I like, so I thought I would use the same. I had an issue getting it set up, as the theme I had chosen for my site (Simple - free Shopify theme) was cutting off part of the CSS for the reviews widget on the product pages. We aren't sure why that happened but support was able to help me get it fixed and it works great now! Set up was fairly simple though in all other regards. Thanks to Yotpo's support for the great customer service. I'll be a long time customer. UPDATE: I updated my theme and Gimbert helped me fix a quick issue fast. Great support! Thanks. ANOTHER UPDATE: I updated my Turbo theme to use the 2.0 features and Nick S hooked it up and fixed some minor issues for me. Thanks!

Ardent Patriot Apparel Co.
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Yotpo vastasi 12. marraskuu 2019

Thank you so much for taking the time to leave a review! Happy to hear our support team was able to help get everything up and running smoothly and you're enjoying Yotpo.

Muokattu 26. kesäkuu 2023

Customer service was great! Helped with my inquiry quickly and efficiently. Definitely would recommend this app. The customer support is also very helpful and efficient!

Wuxly Movement
Kanada
Yli 3 vuotta sovelluksen käyttöä
Muokattu 8. huhtikuu 2022

Kenneth John M from support was quick friendly and helpful. He was able to quickly help me resolve the issue. Also worked with Nick S to get export links.

Only Natural Pet
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Muokattu 24. marraskuu 2024

When we needed some extra integration Vien Saints E jumped on it and got the job done!! He was great to work with and fixed our problem so quickly, meeting my very high standards.

Revolin Sports
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
20. tammikuu 2021

Mary Ann was very helpful in getting my review carousel where I wanted it on my home page! thank you!

Arabella Baby
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Yotpo vastasi 26. tammikuu 2021

Thank you for sharing your review!

1. kesäkuu 2021

Great customer support! Very helpful and timely responses. Easy-to-navigate interface. No complaints here.

Beanfields Snacks
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Muokattu 29. marraskuu 2019

I used this app to help me display all my reviews in one place and it does it perfectly. As a start-up business I don't have many reviews so having them in one place really helps my business social proof. I love that even at the free level I can automate reviews emails and a have a reviews tab displayed automatically on my site. Love this app. Its a must on my site and highly recommend!

Cliqq Clothing
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
30. syyskuu 2020

Amazing service. Diane , who helped me out, was wonderful installing the code I didn´t know how to. Great service!

Clean Hippies
Meksiko
Yli 3 vuotta sovelluksen käyttöä
Yotpo vastasi 1. lokakuu 2020

Thank you for your review! We'll pass on your kind words to Diane.

3. kesäkuu 2023

I recently had the pleasure of receiving exceptional customer service from Allen M, and I must say that my experience was truly outstanding. From start to finish, Allen demonstrated a level of professionalism, knowledge, and dedication that exceeded my expectations.

First and foremost, Allen's attentiveness and willingness to help were remarkable. He listened attentively to my concerns, asked insightful questions to better understand my issue, and ensured that he fully grasped the nature of my problem. His patience and empathy made me feel valued as a customer, creating a positive atmosphere right from the beginning.

Allen's expertise in the subject matter was evident throughout our interaction. He displayed an impressive understanding of the product and its features, offering valuable insights and guidance. His explanations were clear, concise, and tailored to my specific needs, enabling me to resolve my issue promptly and effectively.

Sevendal
Norja
Yli 3 vuotta sovelluksen käyttöä