Arvostelut (7 150)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
9. heinäkuu 2024

Doner P. Was super helpful! Appreciate the guidance

Underground Nutrition Store
Yhdysvallat
Melkein 4 vuotta sovelluksen käyttöä
Yotpo vastasi 19. elokuu 2024

Thanks a lot! We're happy to hear you got the help you need!

18. maaliskuu 2024

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.

Quikmat
Australia
10 kuukautta sovelluksen käyttöä
Yotpo vastasi 24. toukokuu 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

15. huhtikuu 2024

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
Yhdysvallat
Vuosi sovelluksen käyttöä
Yotpo vastasi 24. toukokuu 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

26. toukokuu 2024

Honestly, probably the only service that is worth paying over $200 a month for reviews. Run away from the others.

Beyond Memories
Yhdysvallat
11 kuukautta sovelluksen käyttöä
Yotpo vastasi 7. kesäkuu 2024

Thank you for writing a review — we value your feedback.

30. toukokuu 2024

They are always very helpful if there's an issue. I was previously helped by Wendyle who was fast and assisted me without hesitation. Thank you!

Femique
Ruotsi
Yli 2 vuotta sovelluksen käyttöä
Yotpo vastasi 7. kesäkuu 2024

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.

2. heinäkuu 2024

Great customer service! I jumped on the chat with Ruzsel J and he helped me quickly and effortlessly! He sorted out my issues and updated everything that I needed in under 10mins with great comms and information. Appreciate your help Ruzsel J!

Slyde Body
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä
Yotpo vastasi 19. elokuu 2024

Thank you for your kind words! We're thrilled to hear that Ruzsel provided amazing support. Your satisfaction is our priority, and we're glad everything was sorted out. If you need anything else, we're here to help!

17. maaliskuu 2024

I’m new to Yotpo and made some big mistakes right away that I didn’t know how to fix. I hopped on with customer support and John G was so friendly and helpful! And everything was back to perfect within two minutes! I love them! It’s so wonderful to have amazing customer service these days, when a lot of companies don’t seem to care. Very impressed!

The Happiest Hour Drinks
Yhdysvallat
8 kuukautta sovelluksen käyttöä
Yotpo vastasi 24. toukokuu 2024

We appreciate your feedback, thank you!

23. elokuu 2024

Ruzsel J was so helpful and quickly fixed my issues.

Decoden Cream
Yhdysvallat
4 päivää sovelluksen käyttöä
Yotpo vastasi 20. syyskuu 2024

Thank you for your feedback.

23. toukokuu 2024

Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.

Aperol Official Online Shop
Ranska
12 kuukautta sovelluksen käyttöä
Yotpo vastasi 7. kesäkuu 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

4. kesäkuu 2024

Excellent customer service! Ruzsel J was very knowledgeable and was able to solve my problem within minutes.

Cashier Depot
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Yotpo vastasi 7. kesäkuu 2024

We appreciate your feedback, thank you!