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Update: I recently had an issue with an incorrect review posted by a customer. After I resolve the matter with the customer, it was initially hard to get it resolved on Yotpo. I had to get in touch with a member of the support team. Fortunately, Reymon N. Was extremely helpful. Once again he went above and beyond, and got the matter resolved beautifully.
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Yotpo's support person Rhenant went way above & beyond to help me with installation of the widget on Shopify, which was otherwise pretty confusing to me. Rhenant really stuck with me and went the extra mile, giving me exactly what I neede and more than I expected in terms of help. Rhenant is great!
We appreciate your feedback, thank you!
I had a few issues when setting it up but customer service was quick to help.
Thank you for sharing and for the positive review!
Really good customer experience from Wendyle and a great app in general.
Thanks for the kind words! Glad to hear that you had a great experience with Wendyle and are enjoying the app.
Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!
Thanks for your feedback, we really appreciate it.
Great App - Helps give my customers reassurance on their purchases and brand trust.
Also customer support is great, thanks so much!
Thank you for sharing your thoughts with us!
Ruzsel was great he handled my issue quickly and made sure everything I needed was done great customer service
Thank you for your kind words! We're delighted to hear that Ruzsel provided you with excellent customer service and resolved your issue promptly.
Super fast and quick to solve my problem. These guys are amazing.
We appreciate your feedback, thank you!
Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Works great, appreciate the assistance by Doner P to seamlessly transition widgets and info from theme to theme when we do changes.
We appreciate your feedback, thank you!
Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!