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Great customer support. It's one thing if the app works, but if there's an issue (or user error) and you need help, there has to be good customer support. Yotpo has that - they respond quickly through chat and are have helped me figure things out whenever needed.
That’s fantastic to hear! It’s great when support is there for you whenever you need it. Thanks for the awesome feedback!
The assistance I received from Sheila was absolutely outstanding. Great customer service!
Yotpo is a great, and robust app. Customer service has been top notch, with Vincent resolving a small issue very quickly.
The support is great; in the chat an expert is always available to help with questions or issues. Reymond was very quick to help me with questions with the shareable Review Links. Would recommend!
Glad to hear you had such a great experience! Thanks for the recommendation!
I needed help with my reviews showing on my website and sent an inquiry. Reymon N. promptly answered my inquiry and had my reviews showing expeditiously! Glad to have used them for years with their great service!
Arven also helped me get all of my reviews imported! 978 reviews is alot and I appreciate him!
It’s awesome to hear everything got sorted quickly! Sounds like a fantastic experience!
We are consistently impressed by the prompt and responsive customer service we receive when we reach out to Yotpo. We recently switched online platforms, and Wendyle was able to help us get all our reviews from one platform to the other. Our customers are important to us, and it's clear Yotpo values the people they work with as well!
That’s fantastic to hear! Appreciate you sharing your experience!
Wendyle Christian S was an amazing help! I had to remap my reviews from my old site to a new one, and they helped perfectly.
Thank you for your feedback! Great to hear you had a smooth remapping of reviews experience!
I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!
That’s awesome to hear! It’s great when support takes the time to guide you through everything. Thanks for sharing your experience!
Great app. Had great support from Ethelbert and Ruzsel getting all set up. Thank you both!
So glad to hear the setup went smoothly! Thanks for sharing!
All of the customer service reps that assisted me were very promt and helpful
Glad to hear you had a great experience with our support team! We’re always here to help. Thank you for sharing your experience!