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I used this app for 10 years have thousands of reviews but now that I could not afford their premium level they have locked me out of my account and REMOVED over 10,000 plus reviews of all my products over the years just because I wanted to switch back to the free service instead of paying during COVID, so BUYERS BE WARE they are vicious with their tactics
We've been using Yotpo for around 1 months and whilst it's a little on the expensive side, we've received very good support/service. Recommended
Very happy with Yotpo's services and ease-of-integration!
Used the Live Chat option and spoke with Doner P, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to Reviews Widget Inactive... Doner P got this sorted quickly and efficiently. Thanks Doner P.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Our shopify store needed a review section for our shopify store. When I installed the app, the widget wasn't under the "Customer Review" section - instead it was at the bottom of the page.
That was an issue because:
1) Customer won't be able to see or write the review
2) It wasn't in the right "tab"/"section" for customers to see the reviews
I contacted Yotpo to help use at the backend so the widget can appear on the "Customer Review" section/tab. Within 24 hours, Dana (Yotpo Support) had completely resolved the issue.
We are so grateful by Yotpo's attention to detail and quick action to resolve our issue. I'm so impressed!
Super easy to install (especially if you are not at all familiar with HTML)
Super quick customer service response
Super quick resolution
We highly, HIGHLY recommend this app for your Shopify Store!
I love the look of the widget. I appreciate Rhenant! The support was quick and thorough! I really needed this service!
Thanks you Jo for your great support. You sorted our issue quickly and we are sooooo pleased. Thanks for your great work.
I love being able to sync photos from Instagram and having them appear on the product pages! I was having some issues getting them to appear for new products but Junalou was a big help and assisted me with the issue in a timely manner.
Amazin customer service, very responsive, Junalouwas great, really helpful.
Would defiantly recommend it.
A very special thanks to Kenneth John M who helped us solve a problem and didn't give up until it was fixed and worked perfectly. Always sent updates and detailed explanations that helped a lot. We are very satisfied with Yotpo and especially with Kenneth John M. All the best!