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Rhenant went above and beyond to help me with the specific CSS changes I needed on the review widget. They were able to match the theme I'm using on Shopify perfectly as well as make knit-picky changes I had requested. Thank you so much, Rhenant! You made a huge difference to our website.
I signed up for the Growth Plan as we are a Small Business and it's been amazing so far. The Customer Service is amazing! Diane helped me solve all my concerns and they were a lot haha. She was extremely nice and helpful. Worth every penny!
The yotpo support team has been a huge help over the past couple of days helping us transition our site and reviews over from our old site. Appreciate the support from Daniel, Reinier, and the team. Thanks guys!
非常感谢Yotpo客服的帮助，让我快速实现了Yotpo Product & Photo Reviews在网站的展示!
特别感谢Albert V提供的帮助！ Thanks Yotpo suppory team especialy Albert V help and support!
The app is great and custom support is the best ! I just had an issue to configurate the reviews on my website and Radly immediatly answered me and solve the problem. Added to that he was very nice, patient and si helpful ! Thank you very much, I definitely recommand this app !
Just had the best experience with Arman. Absolute hero - sorted my issues speedy as. Defo recommend Yotpo
Thank you for leaving a review. We'll pass on your kind words to Arman!
The app is ok, but the support is so bad, that you better hope you don't have any issues. I contacted them in 3 ways - 2 emails and 1 chat (on their site). The chat rep responded 4 days later, telling me to email them. The email rep responded 4 days later telling me that what I need to do is possible, but didn't tell me how to do it. At that point, why have a support department at all?
Upon downloading this app I requested a few design changes which required code. Diane from support responded within seconds & went back & forth with me for just over an hour until I was satisfied. Absolutely incredible customer service. 11/10 recommend.
Hello!
Thank you for your review. Happy to hear we were able to help get you up and running smoothly and quickly!
James is sooooo helpful for my store to resolve the problem, recommend him!
Yotpo is a great app and will recommend to my friends.
The customer service is so good and helps solve my problem very soon. I found this app was so perfect, keep it useful to everyone. Enlarge your conversion.