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We use Yotpo mainly to collect reviews via post-sale emails. And Yotpo is really great doing that! We has been using it for years and we are very happy with it. Also, we recently ask help with very particular settings we need and Eric from the support team has been super efficient and super supportive. Ten over ten for Yotpo!
I updated my theme and my reviews werent showing and James went right in and got it all fixed for me super fast. Great service!
Incredibly slick service. First class reviews system but so much more such as automatic updating of Facebook and Twitter with my latest reviews. Seems tot be more in the pipeline too and am very much looking forward to the developments.
Thank you for your service so far which has been outstanding. My most important app no question.
Both Albert and Rilu were incredibly helpful in two different scenarios. They worked through relatively complicated tasks with me, making the process easy without making me spend a ton of time on it.
I was trying to export our reviews because I'm considering shifting platforms and Ruzsel John was very fast and efficient to help me do something I should have been able to do myself. Cheers!!
Love the ease and efficinecy of this app and the rewards we receive as a result. Reviews are essential as they make us a better company learning from our customers and help others try when they may not have otherwise. thank you especially to Simoun Francis from YOTPO, he was quick to respond to an issue I had and being solution driven, fixed it with speed and a virtual smile
John B, was really helpful about my needs on yotpo, I wasn’t even sure about the right way of do the questions, solved those in minutes! Twice! Friendly, pacient and polite. Thanks John B.
Doner P went above and beyond to help me today on several issues. Couldn’t of asked for a better person to speak to. Thank you Doner!
The chat support was responsive. Ronel R. was kind and solved my issues immediately. He helped me install the Star Rating. Can't wait to see how this will help our store!
We appreciate your feedback, thank you!
Very good app if a touch slow at the dashboard (not on our site) but that might just be down to scaling issues. I'd recommend this app to any Shopify store owner.