Yotpo Product Reviews & UGC

We have used Yotpo for a couple of years now, it has many wonderful capabilities, and ways of acquiring reviews. However, they offer no technical support, only time you will hear from them is when it’s time to renew your contract, and when you find someone in support it’s someone from sales, with a superficial knowledge of the app, not someone who actually knows any of the technical stuff, which is why you needed them in the first place. We are looking for other options.

Thanks A lot !
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Warly S and Kenneth John M was excellent at helping me to solve my problem And was able to answer my question right. Super helpful, Really great service.

Love this App. And their customer service is super helpful. Eleen walked me through the set up part. I am not very tech savvy and she helped me with installing the widget on my Shopfiy store. Thanks Eleen for being so helpful. Yatpo is great.

Lemuel helped us with the on-boarding and was incredible! Thanks Yotpo team, we're excited to grow our community with you!

Support is fantastic, easy to set up. John G is the best! Hopped into the store and fixed an issue within 5 minutes.

I love this app, a perfect app for reviews. Customer service is a top notch, they are always willing to help.

I love this app, it's clean and user friendly. Quite simple for my customers to use...soo happy it's free :D

amazing service they helped us a lot implementing the widget and setup everything. we are a loyal customer

I needed help with the installation and general look for the app. Gimbert was a great help who answered all of my questions with pateience and importance. I really appreciate the work he did for me