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Customer support was easy to use and hoping this app gives us exactly what we need in terms of reviews on our site
The app works really well and the support is really helpful. The reviews are displayed correctly along with photos with proper integration into Shopify.
Love this app for reviews. Very easy to use and Keith addressed my questions quickly and thoroughly. Very happy!
Jo Lorenz was super helpfull setting up our widgets. Many thanks!!
The reviews sistem is great, and I think that will help to our customers.
Thank's for this great APP! Quick support response. They helped me to install the rating badge
What happened to you YOPTO - it was the best app ever with the best support ever. We were a founding client and were involved heavily in testing and beta.
It work great for a while - they pricing was introduced and support disappeared . We have attempted to upgrade our account a few times to the fully paid option, however no one has come back to us here at www.tiesncuffs.com.au
MOVING TO JUDGE.ME app - $15 USD a month and does everything YOTPO does and saves me around $900 a month
Great addition to your website! Customer support is timely and efficient and they work to help resolve any problems. Recommend!
Thank you for sharing your review. We really appreciate it.
Migrated shopping carts for my small business. Received excellent support from Jeorge in getting everything switched over. I am on the free plan but still got terrific service. Thanks very much
This app is horribly overpriced in today's marketplace. After being with Yotpo for more than a year, and consulting with their marketing team to get me to upgrade to their higher tiers for other add-on services, I have since found that there are other companies offering similar services for far less coin.
Worst of all about Yotpo is the customer service. I am trying to export my reviews via csv file, and the app will not export the reviews. This could be just a technological glitch, and no one should expect a company to be perfect in this regard. However, I have contacted Yotpo three times now in the last week to get tech support help with this bug in their app, and I have received NO responses. Not even one acknowledgement that they are going to help out.
Buyer beware. If I were you I would look elsewhere. As for me, I'm not looking back....but I do hope I can get my hundreds of reviews exported, and yotpo does not seem to be willing to help.
Hey Decoboom,
This is Melanie here from Yotpo's Client Care Team. I looked into your case and saw that one of our Support agents replied accordingly with the import list that you requested. We are sorry to read that you haven't received this. If you could please reach out to me directly at support@yotpo.com with the correct email address and I will happily resend you the list.
Looking forward to your response so I can help you resolve this as soon as possible.
Thanks again for taking the time to give your feedback.
Yotpo makes it super easy to leave product reviews and monitor them. It's nice that we are able to move between platforms and bring the reviews over. We are moving from Ecwid to Shopify and I messed up somehow and duplicated all our reviews. Warly S with support was super helpful and deleted the duplicates and helped me understand what to do moving forward. Excellent service