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Such excellent and efficient service. Ronel is amazing at helping me out put all the coding in etc. I was struggling and he offered to do it all for me. What a champion. We had to do this as we changed our shopify theme so all the review placements needed to be done again. With regards to review im not sure how our store would obtain all the reviews it has since we started, thanks to Yotpo! A must if you want to obtain reviews from customers at best! :) Thanks Dean - D&A Health - South Africa
Fantastic app. Love receiving the reviews and be able to share them. One thing I would like to see without having to pay for it is the ability to say "Thank you for your review and your business" to my customers. Other than that, I'm happy with the way the app works. Thanks!
apper to be free but now after a long time of collecting reviews we decided that it is best to have the option to answer to clients and YOTPO is asking for $29 a month. You can see the review but you cant do anything about it with the free option!
Thank you Louanne from Yotpo for providing great tech support with figuring out automatic coupon email! :)
Great app, lots of functionality, also in the free version. Great to have this interactivity thanks to yotpo. Easy installation, reviews from the widget or from mails. it's great to be able to sell after sales emails to ask for reviews (though i was suprised that the first time, yotpo sent emails like that to ALL customers,whether they accepted marketing or not. tricky). Also, coupon codes should be made valid for just one use only, otherwise they get reused all the time.
I have been using this app for a few years now and I love the ongoing support I receive. Can't recommend it enough. Thanks Karl!
Hey Zed&Q, thanks for your review! We LOVE hearing from our legacy customers and are so pleased to know that we are still meeting the mark when it comes to our product and services!
Its really very nice and simple application, giving me lots of value.
I am hoping to get good amount of sale through this channel as well....
Great customer support team. Went the extra mile to help us resolve a request. Responsive and patient.
The standard entry level application is fine but very limited and you can expect a much higher price tag if you have interest in anything beyond the basic and other bells and whistles. Function is good and effective and would be improved with a more simple management of moderately increasing number of orders rather than such big price jumps. Value proposition is very good for entry level for sure. Customer service can be frustrating but has improved I've noticed more so lately.
Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here