Yotpo Product Reviews & UGC

I originally rated this app very highly, but became dissatisfied with the support & functionality for what I needed and changed to a competitor.

I had a technical issue of my own doing! Super fast support and resolution. Very friendly and helpful

Nice app -

Got many reviews for my store https://variation.in/

Easily to install and online support was great. I needed help setting up the carousal on the home page which they did very quickly.

Quick install and customization. Allen M provided excellent support to help to customize the review form.

I simply have made it to a place in this business journey where I have decided it would improve a customers and a potential customers experience if I added a review section on my website. Sheen at Yotpo helped me get it done in a professional and timely manner. I still have a few questions, that I thought of as I’m typing in this review. Anyway, I highly recommend this app.

Yotpo sales had enough time to call me multiple times, but I hate it when installed there is no email/ chat or phone support available. I am waiting for 3 days for a response from the contact form, and the app is not doing well.
Have an app, have support, period.

Good product with great functionality. The price ramps up quite quickly though.

Yotpo is a must. It's the easiest review app to use for your store, installation wise, and their feature of a 2-week followup to customers with a reminder to write a review has been *super* effective. They also have other features you can turn on/off, like recommended products. My one hickup with this app has been posting reviews to social media, and the only reason it loses a star is because they make it such a big deal that you SHOULD be able to do that/are encouraged to do that. But as just a review app for the website, recommended.

We migrated from BigCommerce over to Shopify and had issues connecting our account. Doner P did a fantastic job of helping through that process.