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It's a great app. So happy with the set up, so simple and easy. I just had a little hard time with the places I put the code (I am not good at coding), thankfully the chat room was there and Junalou was able to help me. He was so fast, understood me very well and so helpful. I will definitely recommend the app.
Wouldn't install on current theme and after giving collaborator access the live chat team installed all widgets and review carousel promptly and perfectly first time. Lydia
Simoun Francis S was incredibly helpful and patient. He helped me get the review section onto my store when I couldn't figure it out. Great customer service and again I'm grateful for Simoun Francis S!
fantastic CS! Kenneth John M helped me and sorted everything that was needed - fast! Really enjoyed the efficiency.
While using Yotpo I found myself contacting several times to their customer support team. Their response is top-notch, especially Eunice! Thank you for your effective and fast assistance!
$119 a month in order to be able to upload your reviews from an other platform to multiple products. Not just one time charge but monthly. Waste of time and definitely not worth the money.
Hey, Jailene from the Review team here 👋
Thank you for taking the time to share your feedback with us. We understand your frustration and we apologize for any inconvenience. Louanne from our customer support team has reached out to you several times but has not heard back from you.
Please feel free to contact us at any time — we're more than happy to help you.
DO NOT INSTALL THIS APP! Once you do a mistake, it is done. The app will not fix it anymore. In fact, I have uninstalled the app and it is still running on my website, and I have no idea how is that even possible. Just forget it about it. Completely irresponsible team behind this app.
Social Proof is an important aspect that influences anyone's buying decision. From the moment I decided to install this app on my website I had personalised assistance from Kenneth that guided and helped me wherever required. It made a task that many, especially me, would find daunting so much easier. Keep up the good work Kenneth. Looking forward to seeing an improved conversion rate with this application installed now.
Photo reviews are only available for paid plan 30 usd per month that is too much to pay every month
I have deleted this app but they still sending emails to my customers w
Thanks for taking the time to leave your feedback, we're sorry to hear about your experience. Photo reviews are available on our Growth plan which starts at just 19$/month.
If you would like to get in touch, we would be happy to chat further about your experience and try to help.
I just installed the app the other day. I'm still working on details, but I can say I already love it. Also, a big thank you to Eunice P from the customer service who was super fast today in responding and helping me solve a problem almost immediately.