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Awesome customer service. Quick, friendly, helpful. Thank you so much Nick S to have make Yotpot integration so easy for me. It is much appreciate. Steph
We had an awesome setup experience! Within minutes we had someone on the chat supporting us. The app is setup and we're excited to begin using it!
$500 to get SEO features ... Is this for real?
I wish I could give negative stars. First, it isn't free like I was led to believe. Second, there was a code injected into my site and in order to cancel and uninstall, I have to "take the code out" which I can't figure out how to do. AND I'm supposed to submit a ticket and wait for a response... after I take the code out. They're making this so difficult. I don't think I've ever been this mad.
Thank you so much for taking the time to leave a review. We're so sorry to hear you had a negative experience. Upon receiving this review we tried to reach out. If you'd still like to get in touch, we'd be happy to try to help.
James was awesome helping me change the code on my review platform. Super speedy and did a great job!
Thanks to customer service John B, who solved my problem very quickly, the service is very good, and you can use their app. I think you'll like him.
Manny helped me with a few general questions and then noticed that I had installed some things incorrectly. Manny then fixed my installation and made the reviews look awesome!
Thank you so much!!!!
Yotpo is a great app for collecting and displaying customer reviews, and they have a quick/responsive customer service chat!
We we're really interested in getting this app, as we believe customer reviews are important to any business, trying to make a difference. Unfortunately , We have requested help as there seems to be an issue creating an account, and getting the app installed properly. Every email, sent takes days for a response, and then once you reply to that email, it takes days again for another response and still nothing. So I will look into another app. Good luck to those that were able to get it up and running with no issues. Im sure if I wait a few months it might happen. But I need something Now.
Great customer service with setting up this account. Looking forward to getting started, have heard wonderful things about this reviews app.