Yotpo Product Reviews & UGC

Doner P helped us so kindly!
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I am writing to express my sincere appreciation for the exceptional service I received from Donor P regarding an issue I had with importing reviews. Donor P responded very promptly and resolved the issue efficiently and professionally.

The level of service provided exceeded my expectations, and I am truly impressed by the promptness and professionalism displayed. It is rare to encounter such a high standard of customer support, and I wanted to formally acknowledge this great experience.

Thank you for maintaining such excellent service.

Doner was amazing and quick with my request!

Great experience with the app so far. Support, especially Sheila R., has been fantastic.

Reymon Alvero N was very helpful in resolving my concern.

They were super helpful in addressing some of the teething issues I had with the initial integration and went above and beyond helping to troubleshoot. Thank you!

Great customer service experience with Arven

Horrible company! For the past 2 months they have overcharged us. We have the $15 plan. They have billed us $119 for the past two months.

We contacted them last month and they stated they would escalate it through their billing department. They refunded $49.80. If they billed $119 and our plan is $15, they should have refunded $104. They claim the remaining funds went to "some app credits."

This month, they billed us $119 again!! We are now talking to their support again and getting the same "We will escalate this through our billing department" again.

I see others who say this is an excellent app and that was one of the reasons we opted to use this one over others. The app works fine; however, their billing system absolutely ruins the value the app provides.

We will be filing a complaint with our bank against this company. I encourage everyone thinking about using this app to BEWARE!

Reymon Alvero was incredibly responsive and patient, helping me quickly resolve an issue I was stuck on. He figured out the problem in no time and made the process so much easier. Good sales support!

wendyle was able to resolve my concern right away