Arvostelut (7 143)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
28. elokuu 2024

We encountered an issue where users couldn't submit reviews from mobile devices using the Yotpo review widget. The modal wouldn't allow necessary fields to be scrolled within. Yotpo's support team responded very quickly to our concerns. They identified the root cause of the problem and guided us through the resolution process smoothly. I'm especially grateful to Arven for their support. Thanks to their quick and accurate assistance, we were able to resolve the issue in a short time, which was a great help.

anemoscope
Japani
Yli 4 vuotta sovelluksen käyttöä
Yotpo vastasi 20. syyskuu 2024

Fixing bugs and finding its root cause can be challenging, we appreciate your patience with us. Thank you for sharing this!

21. marraskuu 2024

Vien successfully helped to remove the ld+json script that was causing some minor search console issues.

Camofleur
Yhdysvallat
9 kuukautta sovelluksen käyttöä
20. joulukuu 2024

Daniel P. was very helpful and fast to reply with answers and screenshots.

Ciari Guitars
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
17. syyskuu 2024

I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely.

Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!)

The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.

Smells Good Wax Co
Yhdysvallat
24 päivää sovelluksen käyttöä
Yotpo vastasi 4. marraskuu 2024

Thank you for sharing!
We're glad the team could assist you through the process. We appreciate your patience and determination!

13. lokakuu 2024

Great Service and great support!

Special thanks to Vien who helped me out greatly.

Vink Whisky
Alankomaat
12 kuukautta sovelluksen käyttöä
29. syyskuu 2024

Doner is really great man, he understand the needs quickly and provide the best quality customer services. thanks

Precious Tails
Yhdysvallat
4 kuukautta sovelluksen käyttöä
9. lokakuu 2024

App works fine and great help from the support team. Thanks Vien for all your help!

Tavellio
Alankomaat
4 kuukautta sovelluksen käyttöä
27. syyskuu 2024

Thanks to Reymon N he went above and beyond to help me with a review issue that no one else could!

SubLuna
Yhdysvallat
Yli vuosi sovelluksen käyttöä
13. marraskuu 2024

Great experience with the app so far. Support, especially Sheila R., has been fantastic.

Iris + Mill
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
23. lokakuu 2024

Doner P helped us so kindly!
It's easy to access to chat!

フードコスメORYZAE
Japani
Yli 2 vuotta sovelluksen käyttöä