Arvostelut (6 910)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
21. toukokuu 2024

Great customer service and easy to use! Ruzsel J really helped me out a lot.

Backwoods Adventure Mods
Yhdysvallat
2 kuukautta sovelluksen käyttöä
Yotpo vastasi 24. toukokuu 2024

Thank you for sharing your thoughts with us!

9. huhtikuu 2024

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

dealbodies
Kanada
Noin 2 kuukautta sovelluksen käyttöä
Yotpo vastasi 12. huhtikuu 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

11. kesäkuu 2024

Great support; Ruzsel helped me quickly!

NOVA
Yhdysvallat
12 kuukautta sovelluksen käyttöä
12. huhtikuu 2024

I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.

Puur Geluk Store
Alankomaat
8 päivää sovelluksen käyttöä
Yotpo vastasi 24. toukokuu 2024

Thanks for your feedback, we really appreciate it.

22. maaliskuu 2024

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

Jasper Lee Soapworks
Yhdysvallat
10 päivää sovelluksen käyttöä
Yotpo vastasi 24. toukokuu 2024

Thanks for your feedback, we really appreciate it.

22. toukokuu 2024

Support is very responsive! Really like the platform and how it displays on our website.

SpokesPup
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Yotpo vastasi 24. toukokuu 2024

We appreciate your feedback, thank you!

1. toukokuu 2024

Fantastic customer support. I wasn't able to upload my reviews. Something wrong with my csv and they helped me solve this in a very short time.

Perks & Stone
Yhdysvallat
15 päivää sovelluksen käyttöä
Yotpo vastasi 24. toukokuu 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

9. toukokuu 2024

I never leave reviews, I worked with John G and he was AMAZING. everything was fixed quickly, no issues at all. I had multiple issues and he fixed all of them within minutes. THE BEST experience!

ShopParagonGems
Yhdysvallat
3 päivää sovelluksen käyttöä
Yotpo vastasi 24. toukokuu 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

7. kesäkuu 2024

good service from Ruzsel John Nabong

Stone Rose
Yhdysvallat
Melkein 4 vuotta sovelluksen käyttöä
28. helmikuu 2024

Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.

Clover by Clove + Hallow
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Yotpo vastasi 7. maaliskuu 2024

Thanks for your feedback, we really appreciate it.