Arvostelut (7 157)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
4. lokakuu 2020

first of all, without knowing anything about code, i was able to add the Yotpo widgets onto my website and make it look great, which shows how well done it is. An update of my theme created havoc on my website and Josephine immediately came to the rescue and fixed everything for me. Amazing customer service!!!

Nyet Jewelry
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
Muokattu 1. helmikuu 2024

Love the app and used support today for the first time. Lightning speed, friendly, efficient help, right on the spot. It doesn't get better than this. Thanks Yopto!
Update - Back for more help today. After changing themes, Junalou was happy to re-install my reviews, carousel and badge for me. Much appreciated. Support on Yopto is always freindly, efficient, and eager to help. Thanks again!

Another update. I needed more help after changing my Shopify theme, and Rhenant was able to quickly solve all my issues. I so appreciate such great customer service.

Sugar Sandwich Design
Kanada
Yli 4 vuotta sovelluksen käyttöä
15. maaliskuu 2016

This app is simple to use and install and I am so impressed with the results! When I started using Yotpo's emails I saw the reviews left on my site double immediately! I was previously using an automated email from mail chimp to ask customers to return to my site to leave a review, but giving them to ability to leave a review directly from their email has been huge success.

The only thing I would change is to be able to change what address the email is sent from so that user can respond to the email. I am not sure if this feature is available in the paid version.

Cabooties
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
Muokattu 9. syyskuu 2020

The app itself is great, but this review is to talk about the customer service. I dealt with Jo Lorenz earlier today, and he was super helpful in getting the app moved over to a new theme that I had installed. He dealt with my requests to place the carousel in different places on the homepage to see which worked best, and also set up the product page exactly how I wanted.

tchnoslt
Espanja
Yli 4 vuotta sovelluksen käyttöä
Yotpo vastasi 10. syyskuu 2020

Hi,

Thank you so much for taking the time to leave a review! We're pretty big fans of our support team as well.
We'll be sure to pass on your kind words to Jo.

21. helmikuu 2021

Yotpo is a very useful app to build trust with my customers. They often refer back to it. Customer service is outstanding, fast and efficient. Anne from Yotpo was so quick to help when I had a question implementing the widgets. Highly recommended!

Zingara Organic Fabrics
Uusi-Seelanti
Yli 4 vuotta sovelluksen käyttöä
29. maaliskuu 2020

great app and help me import my different platforms reviews and their are quick response. I give five stars and recommend it

MingTaoXuan
Kanada
Yli 4 vuotta sovelluksen käyttöä
19. heinäkuu 2022

We know for a fact that our customers use the reviews to determine whether or not they are going to buy from us. Love it! Customer service is phenomenal also. They even helped implement some code on our theme.

INI Sips
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
5. elokuu 2020

This is an excellent review service app. I also love the fantastic support I receive. Easy 5 star rating:)

NutriNoche
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
17. marraskuu 2021

Yotpo has been great for my store and brand and super easy to configure and implement. The times I have run into technical issues their support team has been responsive and quick to resolve the problem

Chilau Foods
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
Muokattu 11. joulukuu 2023

Time after time I am amazed by the customer service of Yotpo. The assistance from Daniel, Reinier, Ruzsel John, Kenneth John M and Gimbert has been amazing. I use this app to receive feedback from my customers. It really helps me know what people enjoy the most about my products. I recently experienced a problem with my site and a lady called Shyrene, was extremely helpful and fixed the problem within 10 minutes! I didn't have to do anything! Manny was also extremely helpful and would highly recommended! Reinier D solved a problem for me which would've taken days to complete but they went out of their way to create a spreadsheet in a couple of minutes. So pleased and thankful for this service!

Jessica Anderton Designs
Yhdistynyt kuningaskunta
Yli 4 vuotta sovelluksen käyttöä