Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
15 janvier 2024

Very good app. Used it for more than an year but switched to new app as I need more features. After uninstalling app, yotpo still shows on every product page. I want to remove it

Style It by Hanika
Inde
Presque 2 ans d’utilisation de l’application
8 janvier 2024

Rhenant provided great service with our support question!!

NightFood
États-Unis
Presque 6 ans d’utilisation de l’application
Yotpo a répondu 19 janvier 2024

We appreciate your feedback, thank you!

5 février 2024

It's an excellent app and the support team is amazing

Lani.mx
Mexique
Plus de 3 ans d’utilisation de l’application
Yotpo a répondu 7 mars 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

16 février 2024

Thanks to Joian Z for his advice and help, which was provided quickly and efficiently!

Oxford Biolabs Ltd. (US)
Royaume-Uni
Environ un mois d’utilisation de l’application
Yotpo a répondu 7 mars 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

29 décembre 2023

Recently I migrated my reviews app from shopper approved to yotpo. There was significant costs savings involved plus yotpo has a lot more features available to help me collect more reviews from my customers (SMS, email, loyalty points) the onboarding process was very easy. I received very fast service from yotpo support chat (Doner P) to guide me through any issues I had in the process. I downloaded all the site and product reviews from my previous platform and uploaded them to yotpo so I was able to retain all the reviews I have built up over the years. I'll follow up again in the future to provide a review update when I can verify that google is receiving all my product and site reviews correctly.

Sports Roses
États-Unis
15 jours d’utilisation de l’application
Yotpo a répondu 19 janvier 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 avril 2024

A couple years ago, we tested out Yotpo but had issues and decided to cancel. We decided to give it another try but the customer service is almost non-existence. It's been now 3 days with no response. I guess this app is not meant for us to use.

Botanical Republic
États-Unis
21 jours d’utilisation de l’application
16 avril 2024

I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!

Flowerbox Melbourne
Australie
2 jours d’utilisation de l’application
22 février 2024

When i needed help, they were here to respond to my demand.

I recommend :)

Boutique FindyourMate
France
16 jours d’utilisation de l’application
Yotpo a répondu 7 mars 2024

Thank you for sharing your thoughts with us!

15 janvier 2024

John G was absolutely amazing. Talked me through the issue and knocked it out of the park. I wish all tech support was as good as Yotpo.

John Linens Sheet Co.
États-Unis
3 mois d’utilisation de l’application
Yotpo a répondu 19 janvier 2024

Thanks for your feedback, we really appreciate it.

21 février 2024

Jeorge Kenneth V was very helpful with the widget installation. The app is easy to use for both the merchant and the clients. The review requests are helpful on obtaining ratings for your products.

Foxy Saltwater Tropicals
États-Unis
12 jours d’utilisation de l’application
Yotpo a répondu 7 mars 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!