Yotpo: Avis produits et photo

Yotpo: Avis produits et photo

Forfait gratuit disponible
Note (4,8)
Développeur

Caractéristiques

Populaire auprès des entreprises comme la vôtre
  • Basées aux États-Unis
Conçue pour votre entreprise
  • Fonctionne avec les thèmes les plus récents

À propos de cette application

Lancement

15 novembre 2011

Langues

anglais

Fonctionne avec

Processus de paiement, Shopify Flow, facebook, Klaviyo, Instagram, Google, nosto, zendesk

# Qu'est-ce que Yotpo ? Yotpo est une plateforme pour le marketing e-commerce qui aide les entreprises de toutes tailles à recueillir et présenter les avis clients, photos et questions-réponses tout au long du parcours d’achat du client. A travers les plateformes sociales, entre autres, Yotpo permet de renforcer la confiance des acheteurs, générer du trafic et augmenter les taux de conversion. # Yotpo et Shopify Yotpo, partenaire officiel de Shopify Plus Technology, a reçu plus de 1300 avis...

# Qu'est-ce que Yotpo ? Yotpo est une plateforme pour le marketing e-commerce qui aide les entreprises de toutes tailles à recueillir et présenter les avis clients, photos et questions-réponses tout au long du parcours d’achat du client. A travers les plateformes sociales, entre autres, Yotpo permet de renforcer la confiance des acheteurs, générer du trafic et augmenter les taux de conversion. # Yotpo et Shopify Yotpo, partenaire officiel de Shopify Plus Technology, a reçu plus de 1300 avis... plus

Tarifs

Les frais externes peuvent être facturés par Yotpo séparément de votre facture Shopify. En savoir plus

Gratuite

$15/mois

$119/mois

Gratuite

$15/mois

$119/mois

Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.

6 416 avis

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
18 mai 2023

Like many persons I had an issue with adding the review star and widget to my website. Don't worry it's not difficult to do.
With the help of Ruzsel J.N, I was able to knock them out in good time (adding the review stars to my product and collection pages as well as the review widgets). He was friendly, helpful and polite.
The app is user friendly with helpful articles that makes things better and the team is responsive and willing to help.

I would recommend that they create a way for us to send direct links where shoppers can submit their reviews, because I don't get to capture some emails at pop-up shops. Let me know if your thoughts.

Ambassadors Christian Clothing
Jamaïque
Plus d'un an d’utilisation de l’application
Yotpo a répondu 30 juin 2023

Thank you for writing a review — we value your feedback.

5 juillet 2023

We're switching from Okendo to Yotpo for our site and are starting with the Growth plan. It's got great features though the best ones like advanced CSS and Klaviyo Integration. My only critique is the lack of customization of the default emails customers get for asking for a review, confirming their email, and etc if you are just on the first paid plan.

It's five stars because I've received great customer support from Ronel R. a few times, but also Warly S. and John G. who were helpful, professional, and super friendly! This is a great app so far.

Floof
États-Unis
8 jours d’utilisation de l’application
Yotpo a répondu 10 juillet 2023

We really appreciate your feedback regarding our product and will definitely relay this to our product team. Thank you for also appreciating our Growth support heroes, Ronel, Warly and John! We are always delighted to provide you with the best customer experience in every interaction!

26 janvier 2023

I’ve been relying on Yotpo as the review platform for my small business for over a decade. I recently switched my online store over to Shopify. One of the things keeping me from doing that was fear of loosing all the reviews I’ve collected over the years. Have no fear - Ronel from Yotpo support walked me through the process of exporting my old reviews, updating the identifiers for the new site (if you have a lot of products an ID export app will help to get a list of the Shopify product IDs which the base backend hides for some reason), and then imported them to the new site for me. The app works flawlessly (I’m using Dawn theme). I did need to edit theme code a bit to get the widgets where I wanted them in the site but Yotpo has clear help guides on how to do so.

Frogs 'n' Things
États-Unis
13 jours d’utilisation de l’application
Yotpo a répondu 2 février 2023

Thank you for writing a review — we value your feedback.

7 novembre 2022

Yotpo was recommended by another shopify brand I'm familiar with, and so I decided to try them out. Not everything has been easy to set up without support, so I've had to reach out a few times, and definitely was able to get everything I needed through the chat function. Having access to timely customer support is super useful!

KIMBY
États-Unis
8 mois d’utilisation de l’application
4 août 2023

So this support chat relieved the triple decker stress sandwich I created for myself unknowingly. When I reached out to support via the live chat, and JOHN G, stepped in to assist; he understood what the mistake was I made but assured me he could help. And then in my opinion, put on his Yotpo cape and began to get to the bottom of what needed to happen. He explained it to me but I was confused and didn't hesitate to let him know and he graciously offered to assist and stuck with me until the task was correctly and successfully completed.
I relaunched my site on a new platform and it’s known that reviews are a must have for selling online so JOHN G. being able to get those product reviews onto the new site for me “added years onto to my life” lol, as I told JOHN as much while he was assisting me.
So this twofold moment for me, I offer up for Yotpo to use in future marketing campaigns for the platform; and that is, what a day I choose to give the Yotpo app a try when I had my woo commerce site because I’ve changed platforms but I’m still able to get use of the reviews for the products that received them and even when I could have proverbially have “shot myself in the foot” trying to get the reviews from old site to the new one, the Yotpo support can help turn bad misstep into a good look; because they know they’re product.
Thank you JOHN G and team. I greatly appreciate your know-how and willingness to help you guys ROCK!
-Tanya

Howe Essentials
États-Unis
5 jours d’utilisation de l’application

À propos de cette application

Lancement

15 novembre 2011

Langues

anglais

Fonctionne avec

Processus de paiement, Shopify Flow, facebook, Klaviyo, Instagram, Google, nosto, zendesk

Conçue par Yotpo

À propos de Yotpo

Note moyenne : 4,8

12 ans d’expérience dans la création d’applications pour l’App Store de Shopify

Assistance

Envoyer un message

Reviews_support@yotpo.com

Ce développeur n’offre pas d’assistance directe en Français.

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