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Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores and support from a competitor solves my problem in 24 hours!!!
despite the fact that a subscription costs a few dollars, not several hundred!
Thank you for your valuable feedback.
We're sorry to hear about your negative experience. Our support team and your dedicated Yotpo customer success manager is in continuous contact with you in order to address all of your pending issues which are highly prioritized.
Really good customer experience from Wendyle and a great app in general.
Thanks for the kind words! Glad to hear that you had a great experience with Wendyle and are enjoying the app.
Excelente atención por parte de Raymon, atenta ,preparado para resolver cualquier tema de la app me termino de configurar con rapidez y eficacia, felicitaciones!!
Daniel P, you're great thnx
Shout out to Ruzsel J for helping me today. I thought our issue would take a while to fix but just 5 minutes in a chat and all was good again!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Ruzsel J was so helpful and quickly fixed my issues.
Thank you for your feedback.
I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
muy bien
Great support from Wendyle! Big thanks to PL for helping with my popup editing issue.
Thank you for your feedback!
Well, the support help a lot. That's a fact !
They deserve 5 Stars
We're thrilled to hear that our support team was able to assist you effectively! Thank you for acknowledging their helpfulness and for your five-star rating.