Avis (7 049)
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Quick and efficient customer service. We could not sync our store with Yotpo and nor add the reviews widget. Yotpo customer service reached out to us, added themselves as collaborators and fixed the issue. Great service!
I like Yotpo a lot. They definitely have lots of features that I like and the service is awesome. Not to mention, Allent M. takes really good care of you in the chat.
Great customer service, attentive & answered my questions directly after thoroughly reading through the issue and meditating on a solution. Was persistent in finding & implementing solutions with constant communication. Thank you Radly!
I've used this app for several years now and every time I need help they have gone over and above with service. Most recently Radly helped me understand and fix an issue I was having with emails. Service is A+++++ Very happy with Radly and Yotpo! Thank you~~ Nicki Lynn Jewelry
I used this app since my beginnings, and is a really amazing tool! I'm with the free plan and I had an issue and Nick from support helped me with all in seconds! super recommended!
Continue like that Yotpo! thanks!
Good customer service. The app interface could be a bit more user friendly though and there are delays with publishing reviews
ok, but for the price, the support is not all that helpful.
can be glitchy for customers to use - and as we know, if it's too hard, customers give up trying to post a review.
Eh, personally I don't feel that it's good enough for $30 a month. Yotpo site isn't pretty, and its not very intuitive (they should def hire some UX designers). The one thing they are very good at, is upselling you to pay more for more features.
Hey,
Thanks for taking the time to leave your feedback, we apologize for your experience.
Our pricing model is flexible and is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19 a month.
Don’t hesitate to reach out to share more feedback with us on how to improve our product experience.
Thanks again for your feedback.
Excellent app. One of the most useful apps on the App Store! It has helped increase sales and get several repeat customers. Very happy with the customer service. We've tried other apps and never managed to get customers to write any reviews. But with Yotpo, most customers respond to the reviews requests.
the support is amazing. Highly recommended app for reviews. Definitely more expensive than comparable apps but worth the extra dollars