Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
17 juin 2021

The app is easy and simple to use. Also customer support are quick to respond and super helpful. I recommend this app to other users.

FutureSkn
États-Unis
Presque 3 ans d’utilisation de l’application
29 janvier 2021

This app is so helpful in establishing brand trust by obtaining reviews from verified buyers and the customer service I received from Manny was unbelievable! I will continue to use YOTPO on my site and encourage friends to use it also!

Peel-Tek, LLC
États-Unis
Presque 3 ans d’utilisation de l’application
Yotpo a répondu 31 janvier 2021

Thank you for your review. We're happy to hear you had such a positive experience with our customer service.

Modifié le 29 janvier 2016

Great app! Very easy to use and install. Helps businesses promote their products and publish to social media at the click of a button. Great customer service!

North West Gun Safes
États-Unis
Presque 3 ans d’utilisation de l’application
5 décembre 2020

I was very pleased with the quick and responsive help I received from Elven. My star color reset to white for no apparent reason, and since I wasn't able to save the changes myself (due to some tech issues Yotpo is having), Elven did it from the backend...It took all of 5 mins and my stars were back to a viewable black, and I am very happy!

PRESTIDGE beaute' Active Organics
États-Unis
Presque 3 ans d’utilisation de l’application
Yotpo a répondu 6 décembre 2020

Thank you for your review. Happy to hear Elvan was able to help you with everything you needed.

28 juillet 2021

Gimbert was very helpful. We turned on the coupons feature to hopefully generate more reviews. Recommend

K'lynn Kouture
États-Unis
Presque 3 ans d’utilisation de l’application
Modifié le 9 décembre 2021

12/9/21 Updated review...THEY HAVE LIVE HELP NOW!! Amazing...!!! When I need help you can IM with live folk. Huge game changer! Eduardo R was so helpful and we took care of the issue in 5 minutes! Instead of spending all the time to email and go back and forth, and receive help "tickets" and waste a tone of time!! Thank you ! -------------------------------------------------------------
This was one of the best choices we made. And I don't say that lightly...they offer such a great service and they are fair with pricing...the product just flat out works and there's alot of extras you can do even with the free option. Today I needed to have something fixed that our coders did, and they handled the request and made the changes in under 2 hours. Esp. as it relates to apps - this kind of customer service is not usual. So we were so grateful for having chose them as our review partner! Thank you Yotpo!

Priya Apotheca
États-Unis
Presque 3 ans d’utilisation de l’application
30 juillet 2022

Had issue with imported reviews mis-allocated to the wrong product and their customer service was very helpful and quick to fix the issue. Very happy that support was available on a Saturday.

Meimei Fine Teas
États-Unis
Presque 3 ans d’utilisation de l’application
Modifié le 11 janvier 2024

Gabriel S. was great in assisting me with an issue. He got it resolved for me very quickly. I defintely appreciate it!

Tranquil Breezes Bath and Body
États-Unis
Presque 3 ans d’utilisation de l’application
2 février 2021

I deactivated the widget recently as I was finding the cost too high. I was trying out Shopify's in-house Product Reviews app as it's free but quickly learned there is no email review request option. Not good, gotta go back to Yotpo. The support team was able to easily get my widget reinstalled after I struggled. They cleaned up the features too, like made the stars appear beneath the product listings on my collection pages. Really happy with the quality support.

The Olfactory Shop
Canada
Presque 3 ans d’utilisation de l’application
26 janvier 2022

Had a support query, this was answered really quickly and the issue resolved
Thank you for your help

SK Signs & Labels Ltd
Royaume-Uni
Presque 3 ans d’utilisation de l’application