Avis (6 918)
Affiner
-
Par note
Don't be scared off by the dated UI. Yotpo is an indispensable part of our user feedback cycle. Implementation was painless and I'm always discovering new capabilities. We're extremely satisfied with this app.
I was having trouble with moderation of my reviews and Nick S. helped me resolve my issue quickly and efficiently! Thank you!
Kaiser assisted me today with adding a review tab to my home page on my website, as well as adding my reviews on my product page and added the star ratings on the category page of my website. Kaiser was so patient and worked diligently to get this resolved for me. Thank you SO much!
Best customer support ever! The app is great both for ecommer and for customers. For us was easy to install, the integration with facebook and google works perfect, no need for manual work. For customers is very friendly to write a review and rate.
Customer support I got from Junalo was more that I could ask for. Prompt, great ideas and suggestions, immediately execution. Yotpo is the best!
We have been using Yotpo for a couple years for customer reviews on our website and just recently upgraded to be able to syndicate reviews to Walmart (with invaluable help from Daniel, one of their support engineers). We've had a great experience and would definitely recommend Yotpo, and we'll of course continue using it going forward.
Thanks for your feedback, we really appreciate it.
Nice starter price for Shopify stores, great to get verified purchase reviews
and they have lots of great features, really lovely staff.
Thank you so much for taking the time to leave a review. We really appreciate your feedback and are happy to hear you're enjoying Yotpo!
Super helpful customer service team to update things as needed. Helped with importing other reviews as well. Highly recommend!
We use this app on our Kovet store and it is great.
Very easy to monitor and very easy for customers to use.
Takes no time at all to install too. Thanks guys!
Update 30th April: Again, this is an update, but after a few more days using it and finding something I needed help with, both Noren and Elven from Technical Support dedicated me all their time until they found a solution which we are very happy with! We are every time more and more happy with YotPo and as we mentioned previously, they will do everything they can to solve any problem or adjust their app to your page. Definitely give YotPo a try and THANK YOU Noren and Elven for all your time and smart work:) 27th April:We are still new to using YotPo so all what we can say so far is that it will quickly provide you with a solution to have reviews and ratings. It integrates smoothly with our site and didn't generate any issue. We hope that they provide multi-language in the future and rewards other than percentages (like 1 euro for 1 review). What we can say is that the customer support is absolutely amazing, the best. We were assisted by Gimbert to fully install and integrate some features and his support, speed and attention was truly what makes us give a 5 star to YotPo, he made our day with all the help. We would recommend this app if you value timely and great customer support. Update 31st July: As always, their support team is there ready to answer any questions and help you with everything they can. In this occasion Eunice helped me make some changes, provided me with all the information I needed to solve my doubts. Again, recommend this app as well as their awesome team!
Update 27th December: Super useful customer service. Eunice was there at all times ready to help and do as much as possible for you. Yotpo is for sure the best choice for review integrations with shopify!
Update 28th December: Amazing technical and customer service team! Happy S and Eunice went today above and beyond to help me with some changes and customisations. They are awesome. Thank you Eunice and Happy S, today you sure thing helped our online store! Update 11th January: Super useful customer service. Eunice was there at all times ready to again solve all my doubts and questions, and guide me to do customisations! Thank you Eunice.
Donald in Support was stellar! He hung in there with me until the very end, even after I accidentally disconnected him! Yotpo is difficult for some people to use, and I am one of them. Donald was so polite and expedient he restored my faith in Yotpo. Most of all though he was perceptive in understanding my problem when other people in support were unable to do so. He did this, despite my inability to articulate it properly. Amazing guy! Thank you!