Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
26 mars 2021

I was trying to get Yotpo set up and had some questions. I wasn't seeing my recent changes live on my website. Junalou with customer service was super fast to respond to my chat and helped me tremendously. I was assured my changes would appear within 24 hours.

In The Pines Jewelry
États-Unis
Plus de 2 ans d’utilisation de l’application
Modifié le 20 octobre 2018

Yotpo’s customer review is great! Couple days ago we decided to change a theme on Shopify to better accommodate our product lineup. However, the review wadge wasn’t displayed as expected afterward. Therefore, I contacted Yotpo’s support and submitted a ticket. Justine Romeo from the support team got back to me right away and adjusted the script for my account to solve the issue right away. I am greatly appreciated his promoted response! The customer service reassured me that I will be able to get any assistance I need later on if any query occurred. Thanks team!

Fight Diva
Taïwan
Plus de 2 ans d’utilisation de l’application
Modifié le 9 juillet 2020

Very helpful support, LOVE working with all of their support agents! I would recommend to anyone looking for a review app!!!

Very customizable :)

Nomz
Canada
Plus de 2 ans d’utilisation de l’application
Yotpo a répondu 19 janvier 2020

Thanks for your review, we love hearing about all of the positive experiences with our support team!

Modifié le 4 novembre 2022

Ronel helped me import reviews I had from another app onto Yotpo! Quick and easy and no hassle. Thank you!

Scruffie
États-Unis
Plus de 2 ans d’utilisation de l’application
16 février 2022

Love this app.The support is fantastic. I just upgraded to the Growth plan and they very kindly installed the review carousel for me which saved me a tonne of time and effort. Would definitely recommend

Bonsai Kitten
Australie
Plus de 2 ans d’utilisation de l’application
28 juillet 2020

We're in the early stages with Yotpo, but their customer service has already surpassed expectations. Friendly, helpful and incredibly responsive. They were able to help us overcome some early obstacles with ease. We're glad to be working with them and look forward to what their service will do for our store.

Willie & Roo
États-Unis
Plus de 2 ans d’utilisation de l’application
Modifié le 24 mars 2020

Great customer service with a quick response! Yotpo was very helpful with helping my reviews show up

FITTONE Shape Appeal
États-Unis
Plus de 2 ans d’utilisation de l’application
8 octobre 2021

This is the must have app for any small business. The customer support is absolutely amazing even for the free version which also includes all you need when you are starting a business. I highly recommend to install this app to your store you won't regret!! you can see how it works in my website colorful4u.com including the reviews page! Managing comments and automations to collect reviews are simple and effective too!!!

Colorful 4U
États-Unis
Plus de 2 ans d’utilisation de l’application
17 août 2019

I wanted to ad a graphic in my macmail signature and link it to a reviews page. Ruel was able to get me all the answers I needed. I'm grateful for how fast and knowledgable he was. I also like the 'send transcript' email feature so I could save all the links he was sending me from our chat for future review. I am very pleased.

BRIAN CARLSON
États-Unis
Plus de 2 ans d’utilisation de l’application
Yotpo a répondu 28 août 2019

So happy to hear we are meeting the mark with our products and service, Brian Carlson. Thanks for the great review!

4 novembre 2022

James was great help adding a widget to my site, polite manner and great customer service thank you.

That Life Clothing - Never Settle
Royaume-Uni
Plus de 2 ans d’utilisation de l’application