Avis (7 139)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 29 mars 2018

There is a bug and support doesn't answer for 5 days.
Worst support

Mookyboutique
États-Unis
Plus de 2 ans d’utilisation de l’application
17 septembre 2020

Caroline helped me migrate my Shopify reviews over to Yotpo very easily. My exported reviews file was incorrect and she showed me where and how to fix it!

Juice
États-Unis
Plus de 2 ans d’utilisation de l’application
Yotpo a répondu 23 septembre 2020

Thank you for taking the time to leave a review. So happy to know you had such a positive experience with our customer service!

15 mars 2022

Excellent customer service. Eunice was very quick and helpful ...
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Luscious Eyelashes
États-Unis
Plus de 2 ans d’utilisation de l’application
24 juin 2023

Had an issue with the reviews not displaying on our site, and quickly without any hesitation, Nicole in support fixed everything. VERY HELPFUL!!!! MIstakenly our team never added the javascript to our shopify theme to make everything work, Nicole pointed this out and put the correct code into our site and all our reviews showed up.
Thank you again for all your help Nicole.

Sauce Hockey
États-Unis
Plus de 2 ans d’utilisation de l’application
Yotpo a répondu 30 juin 2023

We appreciate your feedback, thank you!

16 janvier 2022

Good app. It does the job well. I will invest in it. Doner was also very helpful. Good and efficient customer service.

Rvffian
Jamaïque
Plus de 2 ans d’utilisation de l’application
23 avril 2021

a great support by the yotpo team i was attended by manny a great member yotpo helps me in my reviews and loyalty program

MAGHÚ
Équateur
Plus de 2 ans d’utilisation de l’application
31 janvier 2022

Love Yotpo. Had a question and Eunice came to rescue on chat. I feel confident recommending this app

Henua USA
États-Unis
Plus de 2 ans d’utilisation de l’application
1 juin 2022

Have been using this app for years and it's honestly amazing. Customer support is also fantastic! Joian worked with me to re-integrate this back into my website after a 2 year long hiatus. Much appreciated Joian, thank you!

Phoenix Bath and Body
Australie
Plus de 2 ans d’utilisation de l’application
3 août 2021

The support was quick to respond and provided screenshots on top of the instructions given, thus my issue was answered with a single interaction.

Condemned Labz
États-Unis
Plus de 2 ans d’utilisation de l’application
Modifié le 21 décembre 2022

Doner P was very helpful in my chat with him, and we enjoy Yotpo for collecting both product and site reviews.

Hooga
États-Unis
Plus de 2 ans d’utilisation de l’application