Avis (6 927)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
14 janvier 2022

I love the whole SMSBump and Yotpo team. Very helpful! Speedy reply and hella reliable. I'm glad that I came across this company

26 King Wavy Merch, LLC
États-Unis
Presque 2 ans d’utilisation de l’application
22 février 2017

I love that it sends emails to my customers to follow up on the products and ask for a review. Most of the time even if the customer love your product, they wouldn't remember to leave a review if they weren't prompted or reminded. I also had problems having the reviews published initially but the customer service was very prompt and helpful!

Www Healthfreakstore Com
Singapour
Presque 2 ans d’utilisation de l’application
Modifié le 16 novembre 2021

Jeorge Kenneth V was of great assistance and very patient and resolved issue that I was having with set up. All Reps that I've encountered are very knowledgeable.. Thank you !

Flava Shoe Co.
États-Unis
Presque 2 ans d’utilisation de l’application
14 juin 2022

I originally installed Shopify Reviews and then later added Yotpo. I was trying to combine reviews so I could turn off the Shopify app. Rayne from support was one of the top 3 support people I have ever had the pleasure of dealing with. Absolutely top notch support. Didn't waste any time and got everything working perfectly in minutes including helping me replace the Star Rating widgets to display in my store.

Mountain Goat Soap Co.
États-Unis
Presque 2 ans d’utilisation de l’application
23 novembre 2016

Yotpo has been great. Zero problems at all; we're going to upgrade our plan, as well, given that they seem to offer a lot of useful stuff.

William Roam
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 14 septembre 2022

Really good customer service from this app. I had a problem with something and tried to chat with an agent and it was quick. The agent knows what he is doing and very helpful. Kenneth John M, thanks for helping. I appreciate it. Edit: Customer service has helped me again. Thanks to Happy Sheen for helping. Very accommodating and helped me the entire time. Great agent. Cheers.

Blind Dog Coffee
États-Unis
Presque 2 ans d’utilisation de l’application
11 février 2022

The best customer service around! Gimbert was professional and did all of the customizations that I needed to have my website working perfectly Thank you!

Audacia Home
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 16 décembre 2022

Customer support is amazing! Edilyn is tech support is amazing and was able to answer all my questions and provide solutions. I worked with Noemi in customer support and she helped me optimize my platform. I am extremely happy with this platform and will be upgrading to use more services offered by Yotpo.

Pretty farm girl
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 5 mai 2022

This app is very efficient and works perfectly. I had a question and received quick assistance from Ronel who helped me out.

BY/JAE
Canada
Presque 2 ans d’utilisation de l’application
26 mars 2020

I picked Yotpo for its integration with Klaviyo.

I received incredible support from two Yotpo folks, Leizel Ann D and Bernard, each working on separate issues I likely had from my clumsy install of competitor code.

Over the course of almost a week of rapid back and forth e-mails they fixed all the issues, including some that had nothing to do with Yotpo. This is the very definition of extreme ownership.

Just incredible. High recommendation.

nobox
États-Unis
Presque 2 ans d’utilisation de l’application