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The customer support team is amazing! I own a small business and use shopify as a platform, I would like to say this to fellow owners here, try their customer support! They will give you dedicated time and take care of all the hassle for you to satisfy your concerns! I am definitely a fan, specifically Jounalou from support team has gone over for all our needs! I would give more than 5 stars if I could and HIGHLY RECOMMEND YOTPO due to amazing customer service
Great app and great customer service! Eunice was quick and so helpful! I would recommend Yotpo to any site for reviews.
Nick helped me a lot, hes an awesome. thank you for the help and i really appreciate it. the app is good
Edit: James helped me import my reviews and fixed the mistakes I made. I wouldn't pick another app to manage the reviews on my shop
I wasn't able to install the code on my site but thanks to Junalou who helped me nearly an hour to check all the codes and replace them with the correct ones. I can't describe how thankful I'm for his help. In terms of Yopto, it's a great tool. If you are running an e-commerce site, it's a must-have app. You can start with the free version and once you start making money you can switch to the paid one which comes with so many cool enablers.
We used Donor P and was an amazing experience, really clear and helpful and we got what we needed done quickly and successfully. Definitely will be using for future endeavours and hope we can connect with Donor P again.
Great app and the support is excellent! It's a must have for all online store.
Helped me with several small setups with perfect results.
I used the Chat function right from my app and Anne knew exactly where to go to fix the problem, she got the widget installed on my theme without hesitation. It looks great! and the service was fast and easy. Thank you
I received great support from Yotpo's Daniel in updating custom elements on our website. Response rate was fast and efficient.
Don assisted me with moving over from Loox and fixing up issues with coding. He was so helpful and patient with me (even when I got sidetracked and disappeared for a while). Amazing customer service! Thank you :)
This app is so great, it can do so many things!
I needed a little bit of help transitioning from my old review app and didn't want to loose any of the reviews that were already written on my site. Vitaly in customer service was beyond helpful and friendly. The transition was quick and easy. I am still learning all about the features of Yotpo. I love the emails that get sent to customers after a purchase that lets them write a quick review of the product for the website and the fact that I can push the reviews to my FB page as well. Customer trust is so important when building a new brand, so I think that this will be one of the most helpful apps I have installed on my site.