Avis (6 904)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
8 avril 2021

I used the Chat function right from my app and Anne knew exactly where to go to fix the problem, she got the widget installed on my theme without hesitation. It looks great! and the service was fast and easy. Thank you

Virginia City Motorcycle Company
États-Unis
Plus d'un an d’utilisation de l’application
15 juin 2022

I received great support from Yotpo's Daniel in updating custom elements on our website. Response rate was fast and efficient.

Perkii Probiotics
Australie
Plus d'un an d’utilisation de l’application
7 juillet 2021

Don assisted me with moving over from Loox and fixing up issues with coding. He was so helpful and patient with me (even when I got sidetracked and disappeared for a while). Amazing customer service! Thank you :)

The Fox Active
Australie
Plus d'un an d’utilisation de l’application
22 février 2018

This app is so great, it can do so many things!
I needed a little bit of help transitioning from my old review app and didn't want to loose any of the reviews that were already written on my site. Vitaly in customer service was beyond helpful and friendly. The transition was quick and easy. I am still learning all about the features of Yotpo. I love the emails that get sent to customers after a purchase that lets them write a quick review of the product for the website and the fact that I can push the reviews to my FB page as well. Customer trust is so important when building a new brand, so I think that this will be one of the most helpful apps I have installed on my site.

Roxie Rudolph
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 14 octobre 2021

I was very nicely assisted today to help me improve the look of our automatic review emails. Very helpful!

THESINGINGANT
Allemagne
Plus d'un an d’utilisation de l’application
Modifié le 19 juin 2023

This app has been exactly what we need and the customer service/support has been great. We have been able to use the live chat feature a few times and they have been very responsive. We have used a handful of apps for our store and Yotpo has been the easiest to work with and the most knowledgeable about the solutions to our requests. In my last chat Rilu Jane and James Edmar solved our problem quickly and made it look even better than we expected!

The Standard Stitch
États-Unis
Plus d'un an d’utilisation de l’application
1 avril 2020

What an amazing app and amazing service!! It's a win win! Highly recommend this app. Features are very good and very intuitive.
5 stars all the way

Ethica Activewear
Australie
Plus d'un an d’utilisation de l’application
2 mai 2018

We upgraded to a paid plan recently and couldn't be happier. The technical support and customer service are excellent. We were having trouble with our theme and the star ratings view on the product page and Yotpo tech support fixed it for us in less than 2 business days. We had been using another review service and our response rate was less than half of Yotpo's, so we're now getting many more reviews.

Pure Living Space
États-Unis
Plus d'un an d’utilisation de l’application
9 décembre 2013

a very comprehensive app that does the job very well indeed.

The Quality Framing Company & Imaging Services
Irlande
Plus d'un an d’utilisation de l’application
Modifié le 23 juillet 2021

I really love the customer service and chat help. It's convenient and the team is always available. I had trouble with my layout issue and Sheen was able to troubleshoot quickly using chat help. I appreciated how quickly Sheen was able to resolve my issue and provide a screenshot to verify. Thanks for the great customer service.

Scout and Poppy
États-Unis
Plus d'un an d’utilisation de l’application