Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
27 mai 2022

Excellent app with excellent tech/customer service. Louanne was helpful, and knowledgeable. She gave me great tips while she showed me the ropes. Not to mention that YOTPO has a great software product. It is superb! Thanks YOTPO!

ultraZwell
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 1 octobre 2021

fantastic customer support if you need something resolving they can hop onto your store and fix it. Don my support agent took the time to install some code onto my new theme and adjust some styling elements as per my requests. really impressed, thanks. I've also had the pleasure of agent Manny helping me out who was incredibly helpful.

Jim and Tonic Distillery
Royaume-Uni
Plus d'un an d’utilisation de l’application
Yotpo a répondu 30 novembre 2020

Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer support!

4 janvier 2020

Needed some help with the setup and was able to get customer support to help over the weekend. I am very impressed with the app and support behind it.

Green Buffalo Farm
États-Unis
Plus d'un an d’utilisation de l’application
Yotpo a répondu 19 janvier 2020

Thanks so much for taking the time to leave a review, we're thrilled to hear our customer support team was able to help!

Modifié le 25 mai 2023

Jeorge helped me thank goodness! Took care of everything in one day.
Thank you for everything you just did for my Shopify Account. I have been working on integrating my Yotpo Account to my Shopify account. And it has taken me quite a few months, and I reached out today and he went above and beyond. Truly appreciated, truly needed, thank you. Please visit us at NativePrideHealing.com

Native Pride Healing
États-Unis
Plus d'un an d’utilisation de l’application
23 janvier 2023

J'avais un problème d'affichage des notes sur la page des collections. Ils ont été rapide à répondre et ils m'ont aidé à résoudre le problème. Merci Yotpot!

AIA Market
Allemagne
17 jours d’utilisation de l’application
Yotpo a répondu 2 février 2023

Thank you for writing a review — we value your feedback.

Modifié le 14 juin 2022

Just had to get help again because I updated my website's theme, and Jeorge Kenneth was fast and super helpful. So happy Yotpo makes it easy to get support. Thanks, Natalia. I'm using this app to show new customers what my existing customers think about my products. I love how responsive Mary Ann was in helping me ensure the code was installed properly after changing out the theme on my website. I'm already bogged down with other tasks and I appreciate not having to waste hours trying to figure out any coding issues. I really appreciate your app and your service. :)
Natalia (www.shopfinehoney.com)

Fine Honey
États-Unis
Plus d'un an d’utilisation de l’application
21 septembre 2021

Eunice from Yatpo helped me get all of my old reviews transferred and set up we had a few issues with the template but after the help it was smooth sailing!

Funk It Wellness
États-Unis
Plus d'un an d’utilisation de l’application
10 novembre 2021

This app works! We just had to switch to another app because of cost. and Allen from Yotpo helps answer questions and resolve my issues! Thank you!

Centric
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 18 décembre 2019

We needed some customization & Jo Lorenz from their customer support team helped us lock in the perfect UI for our website. Major thanks & highly recommended.

Neon Cowboys
États-Unis
Plus d'un an d’utilisation de l’application
Yotpo a répondu 18 décembre 2019

Thank you for taking the time to leave a review, really happy to hear Jo was able to help get everything up & running smoothly!

6 mars 2023

After six months, I strongly do not recommend Yotpo. It's a subpar product that is clunky and all over the place. Their admin interface is mismatched and terrible. Its waaay overpriced. Their outside marketing looks good, but once under the hood, you'll regret it.

Patty's Cakes and Desserts
États-Unis
Plus d'un an d’utilisation de l’application
Yotpo a répondu 15 mars 2023

Thank you for submitting a review, and apologies for any inconveniences you may be experiencing. We're constantly working to improve our products as well as our pricing and packaging options to ensure that they're easy to use and affordable. Our records show that our team was able to assist you, but if you're still experiencing difficulties, please let us know.