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Junalou has been superb ! - being a 'newbie' I messed it all up but on the live chat Junalou assisted me and went above and beyond to help me achieve what I wanted !!! Very patient, informative and a delight to talk to - Thank you Junalou !!!
Kenn was super helpful in answering some questions and helping us with changes on the backend. We really appreciate the quick customer service help!
Great service and customer service. I'm from Chile and was a perfect attention. Mister Sheen of growth support make a great job. excellent product!
Mary Ann was great, was able to help me right away with what i was looking to add to my site and set up everything right away.
Thank you for leaving your feedback. We're glad Mary Ann was able to help you with your issues.
Joian Z's customer Service is SUPER helpful at getting you started. Overall, for someone that is new to the ecommerce business - Yotpo is perfect for integrating reviews.
Thanks for your feedback, we really appreciate it.
Let me start off saying this: IF you're looking for an easy to use review system - look no further. Yotpo is it. Done. End of Review. Now go about your business...or read my essay below...
1. Yotpo installation is supremely easy. Can you read? You can set it up!
2. Yotpo is feature rich and they keep adding more features every week/month.
3. Yotpo is useful. I like having reviews from clients. They seem to be honest and heartfelt because it's being posted to a 3rd party (Yotpo) instead of directly to me in some way.
4. Yotpo is SOCIAL! It posts for me on our Facebook page and Twitter feed. SWEET. no. FREAKIN' SWEET!
5. Yotpo does all the work for me. Emailing clients. Reminding them to post a review for their purchase.
6. Yotpo upgrades! I know I said it before but I will mention it again. The Yotpo team does NOT rest on their laurels. New features have been released on the regular and when something isn't working right - a quick email to their support staff and VOILA! POOF! They fix the bloody issue!
7. Yotpo is customizable. When I first started with Yotpo there were some limitations as far as color scheme was concerned. But I sent them an email and they work their magic. BOOM! Suddenly I can colorize my buttons and customize the appearance to match my website. BRAVO!
8. If you read this far please stop now. Go install Yotpo. Thank me later. In fact just thank the Yotpo crew - LONG LIVE THE YOTPO!
Great for us! Already getting traffic and orders! Easy to use and set up, too!
I missed a step with installation and through on-line Chat, the agent Mary Ann was quickly helpful and offered to perform the missing widget with my permission. She was patient with dealing with my questions and professional. I would recommend for sure.
Thank you for leaving a review. We're happy to hear Mary Ann was able to assist you with your onboarding.
Yotpo help desk is very successful. The support I got from "Eduarso R" and "Eunice P" was just perfect, he solved our problem very quickly.
Bernard offered incredible service for an entire hour! Not only did he take care of what we needed for embrishop.com but he provided recommendations I had not thought of. Great app. Great service.
Hi there! Thank you so much for writing a review and giving us feedback. Our team is always there and happy to help make sure you're getting the best out of our service. Glad to hear we're hitting the mark and you're enjoying Yotpo!